I am trying to cancel the rebill since mid January. Inititally I was contacted and I was offered bonus content when I kepp my subscription.I replied and expressed that I still wanted to cancel. Of course there was no reaction from Centrobill and the web form does not seem to work.
I contacted the suport numerous times and I have also tried Nicky from Eurorevenue as the actual content host.
Of course radio silence.
I have been rebilled now and despite numerous submissions via the contact form for refunds on the centrobill website there was no response but auto messages.
Does anybody else has still issues cancelling the subscription?
Here's my less than stellar experience with Centrobill. It does have a (sort of) happy ending.
Ten days prior to the re-bill date for an annual German Goo Girls account, I went to the Centrobill website, clicked the 'consumer' button, looked up my GGG account, and clicked the 'cancel' button. Instead of the expected result, the webpage displayed the vague message "Your request has been forwarded to customer service".
No details provided about 'customer service', no contact info, no reference number, no e-mail. A day later I got a teaser e-mail from Marie at e-support24 suggesting "If you stay with us, we'll give you access to some additional sites". I replied with "No thanks - please cancel".
Then: silence.
Several days later and Centrobill still showed the GGG account in the same state: active and set to rebill early in Jan 2014.
I sent e-mails to support at Centrobill (with cc: to e-support24) requesting cancellation status. Autobot e-mail responses received from Centrobill.
Tried calling the 877 number - this appears to be hard-wired to an answering machine. (Centrobill, e-support24 and EuroRevenue all share this same number, btw).
After several more days of silence, I sent more e-mails and got more autobot responses.
Three days after the re-bill date, a charge from Centrobill showed up on my CC account.
I sent another (strongly worded) e-mail. Autobot response.
Note that all e-mails I sent were thread-complete.
Finally (mid-Jan 2014), an e-mail from Marie at e-support24 stating:
We have already processed the issue but it can take a while till you get the refund. Due to bank procedure it will take up to seven business days. In case you have any questions, please do not hesitate to contact me directly.
The e-mail had no direct contact info for Marie.
Three days after Marie's e-mail, a refund from Centrobill was posted to my CC account. So, yay! to that and Thank You, Marie.
In summary: the Centrobill cancel process and is hard to use and evidently requires support staff to manually process cancellations. E-mails to e-support24 will be answered ... eventually. E-mails to Centrobill support result in semi-useless autobot responses. Calling the Centrobill 877 number is a waste of time and effort.
While Centrobill did eventually make good, they had use of my funds for +10 days. IMO: a questionable business practice.
Though GGG does have interesting content, I'll not do business with them again nor with any other site that uses Centrobill/e-support24.
You may wish to consider this and other related user comments before activating an account with GGG/Centrobill.
First of all, epoch.con is not the billing company. Netbilling.com is. I had to try them all. I tried to cancel through EuroBill, CCbill, Epoch, CommerceGate and Webbiling. The guy on the phone fom epoch told me it wasn't them. Chatting with googirls support I was told to call netbilling. Then netbilling gave me another number to call. I was finally told that my subscription was cancelled. But I have no proof. No confirmation number, no e-mail. I don't understand why that website has such good reviews. Doesn't anybody cancelled ever? Next step is Visa fraud department. BEWARE. 2 DOWNLOADS AT A TIME. OR THE CONNECTION IS RESET.
AFTER PU MEMBER PITYTHEFOOL POSTED A NEGATIVE COMMENT ABOUT THIS SITE, COMPLAINING HE HAD A PROBLEM CANCELLING HIS TRIAL SUBSCRIPTION, THERE WERE 8 COMMENTS TOUTING THIS SITE FROM NEW PU MEMBERS.
SLIGHTLY SUSPICIOUS.
SPAM? OR A WASTE OF PU SITE SPACE?
IF THE SUSPICIOUS COMMENTS ARE DELETED, THEN PU CAN DELETE THIS COMMENT, AS WELL.
I received an email offering 75% off. Off what? The offer didn't say. I was a member in the past - not to get into the nitty gritty, but the site was mostly a BIG yawn. But I thought if the price was cheap enough, I would join again for a month.
I entered the site only to find the monthly price was $39.95. I couldn't exit fast enough. I replied to the email offer I received asking about the discount. As it turns out, the discount is on a yearly membership - it's $119.40 or about $10/mo. You can download all the decent stuff in a matter of days! Anyway, doing the arithmetic, if that price reflects a 75% discount, the non-discounted price would be $477.60 or $40/mo!!
you are making a huge mistake by putting this site to the top of the anal ratings. it has not been updated for years and all sites are hd now anyway. any decent anal site out there has much better and larger content at the moment. are they paying you for this?
I see I am not the only one that has troubles with this company; I have been a member before, also then I cancelled after the first term of subscription ended because there didn't seem to be a proper way to end the account, but at least, back then, it worked, and my account got actually cancelled.
This time: the online webform doesn't work, and there is NO proper response to any emails in which I indicat I want to cancel my subscription. Although, in their automated responses they clearly indicate that they know I want to cancel, but they simply don't do it and bill my credit card again.
But that's not all: also a few days after I subscribed the spam started coming. Spam that used my real name! I have never ever given my real name using this email account; the only exception being when I became a member of GermanGooGirls.com
It is therefore very clear that they, or their billing company, are responsible for selling this information.
This is what I don't understand: GGG make one of the best porn movies, and their excellent website are loaded with exclusive high quality movies. And then they decide to treat the people that are willing to pay for this content like this; if you are honest enough to pay for it, they steal from you, and as a reward your name gets used for spam.. I mean really.. Is this the way to fight piracy??
Stay away from this website; they don't treat you like you deserve as a paying customer!
I initially joined GGG with the two days trial, and since I could,t watch any video, I clicked the "become a member" key, and without a warning, they subscribed me and charge me 45 USD a month!
I just want to unsubscribe because I cannot afford to stay member!
I tried to call CentroBill 20 times, I tried to unsubscribe me so may times too, but it doesn't do anything!!!
Yet another user who can't cancel subscription! Be WARNED!
When you sign up for a 2 day trial you will also receive a free 1 day trial of myporndownloads.com! After like 10 minutes you will immediatly get billed 39.95 euros for myporndownloads.com. The day isn't even over yet and they will bill you money. Also when you randomly surf germangoogirls.com with your newly acquired membership and click on some video you will get prompted to press a button called upgrade! With a push of a button you get acces to the full content! But they did not disclose that in doing so they will bill you 39.95 euros which immediatly happened. Trying to cancel subscription and asking for refund is like talking to a wall at centrobill. Do NOT use centrobill as your billing company!
Regent's earlier review noted that there was a download limit and I can confirm that it's alive and well. I joined yesterday and after downloading 9GB my download speeds dropped from 65+MB/s to around 200kb/s. This throttling remained in place for 24 hours.
This evening I hit the limit at just 7GB of data.
I'm generally okay with download limits as long as they're reasonable, but in my opinion, having a sub-10GB limit in 2020 is most definitely NOT reasonable.
The throttling does not affect streaming. I've been on other sites that have a limit and you get locked out of the site completely while you're in member purgatory.
What happens between a site and TBP to lead to the two not doing business and what does it mean for a regular porn user? Are the company not to be trusted or where they jerks or something else, much less hostile?
I'm sorry to report that this is now a Streaming Only site. The website says this is spunknetwork.com policy, which presumably includes the very popular related PureCFNM sites. Perhaps the owners think this will make them more profits in these hard times, but personally I never join (or else return to) sites that leave me with nothing beyond memories when my membership expires.
BEWARE! You can't cancel and will be continually charged!
Wanted to cancel my account to extremebukkake.com (part of the John thompson/germangoogirls network) so I did the usual and hit the cancel button. Got the message "Your request has been forwarded on to customer service." So I thought that was it. Done and done.
Logged into my CC account last week and suddenly saw a charge for £34.95. And for the month before and the month before in fact for the past 6months!!!
So I went to centrobill and found my account was still active. So I cancelled it once again to avoid being charged for March 2017. But guess what, it didn't cancel and I was charged again. So I've put in "Apply for a refund" on all the transactions, sent 5 or 6 emails and still I'm awaiting. It's an absolute joke.
Surely this is some sort of fraud???
If I don't hear anything looks like I'll be taking this further but my advice to anyone out their is to avoid joining anything to do with Centrobill or esupport24.
It seems once you sign up you are signed up for life.
AVOID AVOID AVOID!!!
Amateur Allure has recently modernized its site. The old design was dated but functional while the new site design retains the ease-of-use but looks a lot more modern.
The one drawback of the new design is that when you open the specific page for a scene it now starts playing automatically. This probably isn't an issue for everyone but it’s a personal pet peeve of mine. I download scenes rather than stream them and I then have to stop the streaming before downloading so I’m not using bandwidth for something I don’t want. Then there’s a whole issue of having the sound play so make sure to turn your speakers down.
Another positive change is that it appears that they’ve gone back to their older formula where there is a brief chat with the model, she gets on her knees and gives head, she gets fucked (while clothed usually), the male comes in her mouth and she swallows it. Then they do it all over again for a quick second round of blowjob and fucking with the model usually getting naked. I’m a big fan of that formula and I’m glad to see it back. They had gone to a formula with just one longer blowjob / fucking session and one cumshot.
There is still a good mix of full-length scenes with one model (with BJ and fucking) and scenes that have two separate ‘scenes’ in them with two different models who only give head.
AssTraffic has one of the fastest download speed I have seen on an adult site. I have joined similar websites and now I understand why the price of asstraffic is a little high, its cause of the site's quality. The fact that they allow download accelarators improve that their download servers have high speed and do not have lagging problems. I just felt that I had to add that. I am just wondering why they do not give network access for their other sites, the price could be a little higher but I believe that they would gain from such a deal.
GGG's billing service 'CentroBill' ignores cancellation of my membership and keeps on billing me. You only get useless automated responses to emails from CentroBill!
It's a shame that a website has to resort to such fraudulent practices.
Centrobill ignores that I want to cancel my ggg membership. I try it with the function "Cancel membership", after this I want to contact the support. The message function does't work.
I send a message to the support of the ggg-site. No reaction. What can I do?
Creditcard Fraud!! Please read if you are a victim too.
This website makes it impossible to cancel your subscription: they deliberately make it as obscure as possible to explain to you how you can end your subscription. They only give you one option - requesting via an online chatform on this webpage: http://e-support24.com/ . And that webpage is "broken". Any emails sent to support@e-support24.com are only anwered by some vague automated messages, leading you to believe they HAVE received your request to cancel, but then will bill you again.
Not directly relates with this creditcare scam is, but indicating this company isn't very bonafide:
-the fact that they sell all your private information (including real name!!) to spammers, and your emailaccount will get spammed from the day you sign up with them
-when subscribing to this website they try to trick you in a very sneaky way to sign up for another (payed!) website that you never asked for.
Look at the other complaints on this website and see how the webmaster "Sumom Ltd"/"Nicky" always reacts within hours, telling you about a "communication problem" that is "unacceptible", requesting you to either email to nicky@eurorevenue.com or support@eurorevenue.com .
This shows that they CAN respond to you almost immediately. However, when you do: again no response.
I tried 4 times now: no reaction.
The only way to stop this is via the creditcard companies. If you are a victim too, and they have taken money from your account after you tried to cancel: Please, inform your credit card company:
Show them:
-their Tos, especially 7.4, which clearly states there is only ONE way to cancel the subscription
-explain how that webpage that is referred to in 7.4 is dysfunctional
-make sure you keep your emails that you have send to them, indicating you want to cancel your subscription
-provide them with links to this, and other review websites, which have comments from others that have been scammed.
Personally I have a contact within Mastercard, and make sure they will take action. But it is important that other companies are also warned.
Obviously, the billing company is seperate from GermanGooGirls, and their next step - after this method gets blocked, they will simply change company, and it starts over again.
For now, it is absolutely advisable to stay away from this website. If they do decide to better their lives - which I hope, because I like their content! - there are ways to check this before you sign up.
So, if you do want to sign up, do these checks:
-look in their FAQ and see if they give you a clear and simple answer on the question how you can end your subscription
-be very careful if they still try to trick you to sign up for other websites that you haven't asked for; if this is the case, you can be sure they will try to steal from you in other ways too.
Also, it would be a VERY good idea if this website also would give a clear warning..
(I wonder how long it will take "Nicky" to tell about the "communication problem" and this is "unacceptable")
On November 27th, 2008 German Goo Girls has officially announced that it is DRM-Free. This had been suspected to be the case a bit earlier, but it is now official as a newsletter has been sent out by the site to this effect.
I saw it as important to point this out as a recent review gives the impression that the site is still using DRM.
For the record, I subscribed to a different site of the same company (666bukkake). I am adding my comment here, because none of their other sites seem to receive any comments.
I subscribed to the 1 dollar 2-day trial. I _did_ read the terms of service, carefully. I noted "you must notify the Company directly 24 hours before the end of the trial/special offer period to cancel automatic renewal". I went ahead and subscribed. Unfortunately, I failed to google CentroBill beforehand.
Well, I did eventually google them not long after subscribing, and came upon this page of comments, which made me very, very nervous. I immediately initiated the cancellation of my subscription at centrobill.com. This was way more than 24 hours before the end of the trial period, like, hours after subscribing. I have yet to receive a response. I also tried to contact them via the "Contact Support" link next to my order on their Orders page.
I still haven't received a single response, and have now been billed for the full membership price (44.95 USD). Of course I immediately applied for a refund on their page, but I'm sceptical that my experience with them will be any different than it's been so far. I really hope I won't have to get a new credit card :S
The moral of the story I guess is: always read the reviews BEFORE pressing the button.
First: I really regret spending $ 33 at this site. Amateur Allure for sure has some of the cutiest, swell looking models that I've not seen anywhere else, Great!
But when that is said: The style of filming, the poor photo-quality and almost entirely close-ups (video), the site is generally not worth much - unless you're a devoted close-up blowjob-fan or swallow-ditto.
Every scene has the exact same way/style/editing - and what I miss here is fine views of the models bodies - nada - also here it's almost entirely close-ups.
Too bad, because most of the models are just top.....
Have not saved one single file
I just got a email with a special offer to join this site. I thought they stopped updating years ago. Anyone know if they have started back up again!???!!?? I certainly hope so as their content was bloody good.
Edit: Just found they use regional pricing so I wont join anyway :(
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