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User : brotherlove (0)  

Feedback:   All (14)  |   Reviews (0)  |   Comments (5)  |   Replies (9)

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Type Site Feedback / Review Date
Visit Twistys


Twistys now run by slimeball company MindGeeks

The MindGeeks (Twistys parent company) VP decided to screw over the runner up of the Treat of the Year contest and make the 5th place finisher runner up because they want to completely change Twistys into just another blah boy/girl site.

They've already shrunk updates from 3 photo sets and 2 videos a day down to 2 and 1 and the quality seems to be dropping off. They still advertise 3 and 2 updates, so they are engaging in illegal false advertising and have done so for a couple months now.

If you're thinking of joining Twistys for hot models in glamor style solo and girl/girl shoots, well that may only be historical content going forward. The slimeball VP who is now in charge is determined to change the site into generic boy/girl site so don't expect a lot of new traditional Twistys content going forward. These slimeballs also run Brazzers and other sites and have ZERO respect for customers, models and everyone who works for them.

03-14-14  04:08pm

Replies (1)
Visit 21Sextury.com


Site navigation is now a joke

The site navigation has become a complete joke. If you go to a models page it lists her scenes in a completely random order. It used to always be in chronological order, but not anymore. For a model like Sandy with a few hundred scenes, it's impossible to find anything specific if you're looking for newer stuff. There are no sort options whatsoever. I submitted this issue at least a week ago, never heard anything.

Furthermore technical support is non-existent as has ALWAYS been the case. Sure you can submit problems like this but you're just wasting your time as no one will ever answer them. Their link for checking submitted problems is a fake and just sends you to the site homepage. As such I suspect the problem submissions page doesn't actually submit problems either. Their email address is worthless as they don't reply. It most likely goes to a mailbox no one ever checks.

Simply put as has always been the case they don't care one bit about customer support. However, at least in the past you could still find what you were looking for, now with content displayed randomly, in no specific order, you can't even do that for models with more than a small number of scenes.

03-29-13  08:17pm

Replies (3)
Visit 21Sextury.com


Still no evidence 21Sextury actually has customer support

I have yet to personally see any evidence that 21Sextury actually has any customer support beyond replies on this site. At the very least they NEVER respond to problems regarding content issues. I've reported various issues with videos over the last 2 years and never got any response and none of the problems have ever been fixed. In one case I've reported all the links for 1 video are pointing to the wrong video about 6 times now over that span and it's never been fixed and I've never gotten a reply (I don't count auto-generated replies).

Also their customer support "Submit a Request" page has a corresponding link to check on issues you've submitted but the link just sends you to the members homepage, which would also seem to indicate their customer support doesn't actually exist.

No replies EVER from actual people and no evidence anyone ever even looks at request means they have no customer support in my opinion.

04-21-12  11:02am

Replies (1)
Visit In The Crack

In The Crack

Fairly Frequent Download Failures

While In The Cracks content is very good they've set their downloads up so the fail fairly frequently, I imagine to discourage too much downloading. The larger the file the more likely it is to fail at least once or twice. Also there is no support for resuming so you can't pause a download either. That's also the main cause for download failures I suspect, caused by a brief download interruption from net congestion.

It's not so bad that you can't get and enjoy the content, just be prepared to be frustrated far more then you should be (which is not at all) with a professional site while downloading. With the highest monthly price I've seen in the industry you'd think they could fix the problem, but I think they designed it so the downloads fail a decent amount to curb downloading.

Also they're set up to discourage queuing with rather short timeouts, which I think is only 30 minutes to an hour.

07-21-11  03:51pm

Replies (3)
Visit 21Sextury.com


Non-existent Customer Support

Overall the 21Sextury network has great content, but you'll occasionally run across broken links (videos not found) or links that point to the wrong videos. Also recently with one of the subsites, Sweet Sophie Moone, they been posting pages for new content, but no actual links to videos or photos, in other words vapor content.

This leads me to their non-existent customer support. Don't bother submitting any problems through their web interface, you'll get a canned, automated email and never hear anything more. If you reply to the automated email you'll never hear anything. Also they never fix the problems you report, even easy ones like broken links. There is no other way to attempt to contact them either. No forums where customers can post, no ability to comment, nothing.

This is really a shame. They've got great content and tons of it, but these problems with occasional broken, wrong and missing links are simply inexcusable for a site of this caliber, especially if someone reports them. It's also inexcusable for a site of this caliber to have no customer support. This is the only thing holding them back and its something that should be easily corrected.

The complete absence of customer support would not keep me from (re)joining, but it's very frustrating if there's something you want only to find the links are broken or missing and no one that works there cares.

01-01-11  04:13pm

Replies (7)

Shown : 1-5 of 5  

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