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User Review A review of the site and any replies from other users.

Visit Brazzers

Brazzers (4)

Newbie
50*
big johnny (1) 12-13-09  05:04am
Male Profile TRUST USER?   YES (0), NO (1)
Status: Was a member approx. 2 months prior to this review.
Pros: Good selection of videos with a wide range of niches to suit every desire.

Good quality format (on newer videos)

Easy site navigation.

User Forum.

Price.
Cons: Customer care is sh#t.

Old videos terrible quality.

'Brazzers vault' videos seem to take a day to download because it's soo slow (why???).

Constant spam in my email box.
Bottom Line: The videos are good (even though they seem to use uk porn star keiran lee in nearly all the shoots, maybe they have shares in him?!). The site is easy to access. Plenty of choice for every taste (bar extreme fetish). Unfortunately no matter how good the site is the people behind it are crooks. Bad news is the customer care is REALLY SH#T. The payment processor manstermed.com give away your card details to its affiliates who then take money from you from sites you've never heard of. Complete thieves. Join using a credit card if you must. Oh and have a good spam filter on your supplied email because you WILL recieve lots long after you've left them. Its on this basis that i can only award it 50 out of 100. Shame.

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Review Replies (8)

Replies to the user review above.

Msg # User Message Date

1

Monahan (42) Just an observation. I've been a member of Brazzers for at least a year and have not experienced any customer service issues. But if I remember correctly, they have a pre-ticked cross-sell box for additional site sign-ups that any porn user MUST watch for and uncheck when signing up.

These site count on the male libido getting a prospect to do whatever it takes to get into that Members Area and get their rocks off so the prospect will skip past the boxes and terms of service details to their peril.

And Brazzers also has cross-selling adds that look a lot like just content boxes so it's possible you thought you were clicking on a babe's latest update but were really clicking on a link to another site.

12-13-09  07:45am

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2

RagingBuddhist (65) REPLY TO #1 - Monahan :

Cross-selling ads that look like content? How (expletive deleted) deceptive can it get? That's insane!
12-13-09  07:55am

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3

pat362 (369) I'm sorry to hear about your problems. I've been a member for just under 2 months and I haven't had any issues. Of course there was that pre-checked upsell on the join page. It's annoying but I'm used to it so I knew to uncheck it. I haven't received any major email spams or at least no more than usual. They do have a lot of adds on their site but not much more than most other similar sites.
12-13-09  08:56am

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4

Monahan (42) REPLY TO #2 - RagingBuddhist :

To be sure, one must go through the full credit card process to sign up, they make it way too easy to join an unwanted site.
12-13-09  11:27am

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5

uscue (39) Is it possible your credit card information was stolen by some other means, because them just giving away your information seems highly unlikely given the amount of people (myself included) that have been members of Brazzers and never had any of this happen.

Also, the score isn't in line with standards. Your review makes it seem like Brazzers does some things right (amount of content, different niches, price, easy navigation). Your main gripes seem to be 1) older video quality and 2) you believe they sold your credit card info and spam your email. With the one fact (#1) I can see you putting your number in the 70 range. With the one opinion (#2), even I if this happened to me would chalk it up to something different happened to me since no one in 23 reviews on this site alone have had anything remotely resemble these problems.

I'm not a big Brazzers fan to tell the truth, I find their content to be high quality but boring. But even I can see this probably is a problem that didn't originate with your subscription to their site.

12-14-09  10:21am

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6

big johnny (1) REPLY TO #5 - uscue :

All i can give you is my honest personal experience with the site. For many users it 'might' be a painless experience and have many pleasurable hours surfing but for me in the end it had a sting in the tail.


I always triple check everything on web sites because i know some cross sales are pre-checked (and some don't even appear to be cross sales @ 1st glance). Likewise I read the fine print at the bottom and the contract i am entering in to.

My bank told me it was affiliates of manstermed.com who took my money and these were web sites are not even connected to porn. I didn't use a credit card during this transaction hence why i said you should in order to cover yourself.

This all happened AFTER i left the site. Like i said in the review, during the time as a member everything was rosey. But once i left i got shafted and they didn't want to know.

I can't give a good review for a web site (despite the quality of the site generally being good) when they have stole a large sum of money from me, defies logic.

I'm probably giving mixed messages and if so im sorry. I guess the moral of the story is keen an eye for any unusual transactions on your bank balance and oh.... take heed of peoples reviews :-)

12-23-09  09:23am

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7

big johnny (1) REPLY TO #1 - Monahan :

Whilst in a few cases this could be a 'plausible cause' in my case i always triple check everything. I know some under hand tactics 'some sites' use and i'm always on the ball (i.e. have my wits about me). Unfortunately not even i can foresee unlawful theft lol.

Please bare in mind this is my own personal experience with the site. They may have many satisfied customers including yourself which is great but i just wasn't one of them. I've been with many different sites over the years and this is the 1st time this crap has happened to me. Peace out.

12-23-09  09:37am

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8

ace of aces (179) with that review you are far behind reality.
01-19-10  08:50am

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