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asmith12 (124) 10-31-07  11:02am
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100% Satisfaction or Money Back

On their sign-up page, they say: "If you are a member signed up for a month and you are not completely satisfied with our content and service we will refund a cost of your membership upon a completed customer survey during your 1st month's membership".

Not to say anything about quality of content :-), but this guarantee is definitely a good thing (well, if they do honour it) and I would like more sites to follow it; unfortunately it seems that more sites these days are like TheEnglishMansion, which won't refund even after downloading single gallery - see my exchange with their webmaster.

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Msg # User Message Date


elonlybuster (39) There are a few sites that say something similar and thing that gets quite a few people is that they have a certain amount of downloads, and once you past that point (regardless of the time it takes you to do so) you've basically forfeited the right for refund. They don't say it, but I'm pretty sure it's there.
10-30-08  09:16am

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asmith12 (124) REPLY TO #1 - elonlybuster :

Hm, it would be a kind of quite misleading guarantee, won't it? It would be interesting to see if anybody has tried to use this kind of guarantee to see if it is real or "30 days or 30 seconds whichever comes first".
10-30-08  01:13pm

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