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Visit Blacked.com

Blacked.com (1)

Roberto281 (0) 07-23-14  11:44pm
No Badges TRUST USER?   YES (6), NO (0)

Small site, pics and vids won't download

Right now the site has about 20 updates each with pics and vids. The sets are repetitive, same backgrounds, same actors, same style photography on every set. Some variation would be nice but the biggest problem is there are only 20 sets - total. I couldn't get downloads to work using Firefox. Kept getting an error message saying something to the effect that the site did not have enough resources. Contacted the webmaster and got an immediate response promising a refund. That was three weeks ago. Never got the refund and no response form the previously prompt webmaster.

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Comment Replies (8)

Replies to the user comment above.

Msg # User Message Date

1

pat362 (369) The site has only been up for a month so your best bet is to give them about a month or two to iron out the bugs that may be present and which they only find out after the fact before you decide to buy a membership.

I'm still on the fence with them because these guys have decided to shoot their porn in rooms where white is often the main color for the walls, ceiling, furniture and bead spread. That makes for some very bright scenes but they have compounded the problem by also shooting in rooms where there are many large wall windows so the scenes look even brighter than I like and they shoot during the day so the sun adds to the total brightness of the scenes.

Mind you it's not all bleak because they have managed to hire many popular newbies who are probably doing their first IR scene so that is a major plus and they also happen to offer all exclusive content.

07-24-14  04:24pm

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2

daytonamike (0) Technical issues are fixed - everything works fine.
07-30-14  02:19pm

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3

BLACKED (4)
Webmaster
Hi Roberto,

We are happy to now be a part of the PornUsers community!

After reading this comment, we'd like to ask you to submit a support ticket so that we may look further into this incident: support@blacked.com

We'll be happy to help you out with your refund and even get you back on the site for free. We've made some great improvements technically and we think you'll be pleased with the last few months of updates.

Best Regards,
Stanley W.

BLACKED.com
Customer Support

09-01-14  08:07pm

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4

RiclvsU (0) REPLY TO #3 - BLACKED :

Blacked.com is one of the best new sites on the web. Just starting but adding great content every Monday. Not a Gonzo site. They have a high standard of production. All beautiful young woman. I expect gret things from them, better than remixed content like old sites such as PremiumPass gives you.
09-17-14  09:17pm

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5

Roberto281 (0) REPLY TO #3 - BLACKED :

Yea, right. Here's your email of June 22, 2014:

"We apologize for the problems you are continuing to experience and have sent this refund request to our payment processor.

I will follow-up once the refund has processed.

Best Regards,
Stanley W."

Its been three months and I never got the refund. Nor did Stanley W. respond to my three subsequent emails inquiring about the missing refund. But maybe you are a different Stanley W.

So now you want me to start over again and start a new ticket? Been there done that, and it didn't work. You promised a refund, because your site didn't work, ignored three subsequent emails and now that its publicly posted you want engage in the charade of offering to "help me out with" my refund, I don't think so. Don't want to find out about your "great technical improvements" or your updates which limited and repetitive. Thanks for the big ripoff.

09-24-14  04:47pm

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6

BLACKED (4)
Webmaster
REPLY TO #5 - Roberto281 :

Hello Roberto,

I have done some due diligence on this issue and still cannot find the original email. This was less than 30 days out from our initial launch so I apologize as there were a lot of fires being put out at the time. The email you have is 100% from me, so I do not in any way doubt the authenticity, in fact I do remember specifically writing this response.

Please send me a follow-up to stanley@blacked.com (with your username) and I will make sure that the refund gets processed immediately.

Keep in mind that PornUsers.com is not our primary form of support, so replies on this board may go unanswered until we check in from time to time.

Best Regards,
Stanley W.

10-05-14  10:47am

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7

Roberto281 (0) REPLY TO #6 - BLACKED :

Stanley,

On October 5, 2014, at 8:52 PM, as you requested in your public reply on BPU,I forwarded to you via email your June 22, 2014 email in which you promised me a refund because the Blacked.com site did not work.

Its now October 14, 2014 and I have not heard from you nor have I received a refund. You promised me a refund via email when I complained that the site did not work, you never made the refund, and ignored three subsequent written requests. Then when I let other users know about your site's business practices, you asked for a second (or should I say fourth)chance to honor your promise. Yet you have done nothing. I don't think this is an oversight on your part, I think your site engages in deceptive practices.

10-14-14  07:55pm

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8

BLACKED (4)
Webmaster
REPLY TO #7 - Roberto281 :

Hi Roberto,

We've sent a reply to your email dated 10/5/2014 and the refund has been issued as requested.

Kind Regards,
BLACKED.com

10-15-14  05:08pm

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