Ed Freiland (11)
Thank you for posting your thoughts about 21Sextury. Below I'd like to reflect to your points:
First of all, a few words about the design and navigation which has changed a lot during this year. Our goal was to make it more clear, faster and more simple than it was before. You're true you have to discover the features of the new navigating system but it can be really simple if you once learn it. Of course there can be bugs as on every site but we're ready to fix them. We're waiting for your reports / requests and advices to improve our service.
Secondly, let me talk about the new file format. According to our researches (based on the users' habits) the wmv version wasn't really popular. As we're talking about an old format we replaced them with mp4 files. They are offering higher quality and supported by almost all media players. Please note, we're offering different qualities to choose from.
And finally about the content:
You're true there were changes as well. Based on many requests and feed backs we've stated to prepare scenes with more "natural" look as well. The changes of lighting, shooting techniques are influencing the product as well, so you can find a bit different photosets attached to our scenes. The quality has not changed at all: the high-res pictures are still offering the highest quality. I totally understand if you personally don't like the new direction of scenes. Please note it's really hard to satisfy the claim of all customers.
Let me say again: we're waiting for your feedback, requests and bug reports as well. Open a ticket anytime on our site and we'll pay attention to it.
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