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Visit American Vice

American Vice (0)

picky (6) 02-25-09  12:07pm
Rookie Badge  Male Profile TRUST USER?   YES (11), NO (0)

Slow download speeds

I am currently using the 5 free tokens to check out this site. Download speed is incredibly slow at around 40/50 KB/sec compared to other sites when I can download at several hundred KB/sec. I am in the UK and also have similar problem with Videobox.
Any suggestions out there as to why this is happening?

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Comment Replies (9)

Replies to the user comment above.

Msg # User Message Date

1

TheSquirrel (53) I don't know exactly, but I have experienced the same thing with many sites between the hours of 4pm until about midnight. It varies but there is nearly always a slow time. The worst speed I have ever experienced was Video Box which was virtually inaccessible between those hours. I found American Vice to be much better for speeds, but there was still a slow time, as there was on a lot of sites. I had BT check this and according to them I had good connection speed.
02-25-09  12:24pm

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2

Reg Berkeley (10)
Webmaster
Welcome to the wonderful world of network latency. Depending on how your ISP connects to our servers, this affects download speed.

It's not necessarily even a UK issue per se. It boils down to any potential inefficiency in the network of interconnects.

There's a command prompt function you can run called tracert.

02-25-09  01:22pm

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3

TheSquirrel (53) REPLY TO #2 - Reg Berkeley :

Thanks for the info Reg. It's nice to know it's not just us in the UK suffering. There's some strange stuff happening out there at the moment. I don't want to get too harsh about Video Box, but when I was a member last year I had speeds down to 1kb/sec! That site is still my worst by far, for download speeds, but I do get a slow download on a lot of sites now at those peak times.

I guess you noticed the review by Messmer. Great to see you're getting some recognition at last, and featuring high in the PU scores. With your customer service you deserve it. You must hate me - my score of 90 is dragging your average score down!

02-25-09  02:51pm

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4

Reg Berkeley (10)
Webmaster
REPLY TO #3 - TheSquirrel :

Download speeds are a complicated issue. You could be 3000 miles apart and get a better download rate than 2 servers 500 miles apart. It depends on the networking and switching in between.

We actually built our own proprietary download system that does a bunch of cool threading.

Regarding the recognition...we obviously love it. Our following is small but devoted. But porn enthusiasts seem to really dig and appreciate what we do, even if it goes right over the heads of most review sites. The praise of guys like you, Clyde, Messmer and Toad really means so much.

I will tell you this much. The review sites think you guys are stupid and will watch/download whatever is mindlessly put in front of you. They see zero value in our commentary. I refuse to accept this and promise to keep up our high standards, as well as topnotch customer service.

Rock on,

Reg

02-25-09  03:07pm

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5

largeun (9) Ye, same here.

Us UK dudes are, I believe, are way down the pecking order (pun intended) as far as pricing, service and server bandwidths go.

Any time after 1.00 pm GMT and my download speeds to sites like VB drop like Paris Hilton's smart decisions.

05-05-09  02:34am

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6

wiild1 (Unverified) REPLY TO #4 - Reg Berkeley :

Keep up the good work Reg Berkeley, I have only been a free trial member for one day but I can alreay see in the commentaries and your choice of content that you guys actually like porn yourselves and that you know this stuff.

I think most companies would benefit from having porn experst/enthusiasts buying the rights to the content, doing the commentaries, do editotial picks etc.

Good work!

06-05-09  03:34am

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7

wiild1 (Unverified) I'm a Europe based trial/token member and I actually recorded really fast speeds today, up to 1.2Mb/s which I rarelly see, I usually get 200-500kb/s.
06-05-09  03:37am

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8

Reg Berkeley (10)
Webmaster
REPLY TO #7 - wiild1 :

Glad you're digging the site. I think we appeal to the hardcore porn enthusiast who's been around the block several times. Your observations are spot on with our objectives. Awesome!

On the download speeds, I didn't want to make any big announcement yet. But a couple months ago we changed our content delivery method to a global solution utilized by companies like ESPN and the Washington Post.

Theoretically, European customers should be getting fast download speeds from local servers versus pulling from a single server in the United States.

However, yours is the first report I've actually received of a kickass speed. To date, my only data has been that I haven't had one single complaint of download speeds since we made the switch.

I have occasionally noticed slow speeds at some peak hours, but that I attribute to my ISP's traffic. Across the Internet as well, there can be periods of sluggishness, and even the best delivery methods are still affected by this.

Anyways, enjoy your free trial and don't hesitate to hit me up at support@americanvice.com.

Reg

PS: We've got streaming/download of MP4 in the works. We're utilizing a ridiculously high quality encoding parameter and just need to finish up a Flash player that can decode its complexity.

06-05-09  04:02am

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9

wiild1 (Unverified) REPLY TO #8 - Reg Berkeley :

Great to hear that you keep investing in technology and that you honestly care about your customers/fans. That should pay off longterm.

I just downloaded of a 306MB video in ca 2mins, impressive. The speed was hoovering: 1.96-2.1 MB/s

06-05-09  07:46am

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