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Toadsith (48) 01-08-08  01:13pm
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Annoying Trial Site Attached to Join

I just joined this site the other night and while the content looks pretty descent - a collection of DVD scene rips featuring hardcore sex with hairy girls. However this site features an annoying thing that a lot of sites are tending to do these days. When you join up, they automatically have checked on the confirmation page a box to give you a trial membership (in this case to PornAccess.com) for a $1.95.

I clicked the confirmation button and then promptly smacked myself on the head as I realized I forgot to uncheck that box. They just pulled and extra $1.95 out of me and potentially more if I was bad about checking my email and didn't notice that I had to cancel within 3 days to avoid the full $29.95 charge it would recur at.

A lot of sites are doing this and I've been pretty careful to avoid it in the past but I really feel it is an unsavory practice that certainly isn't customer friendly. I don't mind offering me trials with my purchase, but I shouldn't have to opt out of them. So I hope webmasters will stop doing this and I hope users will be very careful about reading everything on the confirmation page before they hit the buy button - or you could get caught like me - or worse...

Cheers!

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Msg # User Message Date

1

asmith12 (124) Thanks for warning.

Do you remember what was their credit card processor? Wasn't it Epoch by any chance? I've seen such thing (which I think is nothing short of swindling) a few times recently, and I think it was Epoch all (or at least most of) the time.

Moreover, I'm not even sure if webmasters of original sites get anything from such "trials"; it would be very interesting to see a comment from one of them here (and if Epoch is doing it without consent of webmasters, it can easily find themselves in a DEEP TROUBLE; such company as Diabolic won't hesitate to sue Epoch in such case).

01-08-08  02:04pm

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2

Toadsith (48) REPLY TO #1 - asmith12 :

I too have seen it on Epoch billing pages, but in this case it was BillFame.com, though interestingly enough the trial fee was billed through a different site called PABill.com. They are both owned by Dream Invest Ltd. So I guess they choose whatever name they like, I dunno.

If the billing companies are doing this without the consent of the webmasters that is extremely unsavory, but generally the trial sites seem to be owned by the same owner of the sites that I'm subscribing too, so I'm guessing it is an option the webmaster chooses. I would love for the webmaster to chime in and explain the mechanics of practice - but I'm guessing that probably isn't going to happen.

01-08-08  02:16pm

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3

asmith12 (124) REPLY TO #2 - Toadsith :

I see, thanks. Things are much worse than, with CCBill probably being the only trustworthy processor to date (at least it wasn't caught doing it - I think they're doing almost the same thing but with checkbox unchecked, and it IMHO changes things dramatically from swindling to not so annoying upsell) :-(.

> generally the trial sites seem to be owned by the same owner of the sites that I'm subscribing too
I used to think so too until I've run into Epoch using the same technique on purchase of Diabolic site selling PornStarsTop, and these 2 sites don't seem to be related (I'd even say they're from very different leagues).

01-08-08  03:08pm

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4

Toadsith (48) REPLY TO #3 - asmith12 :

To be honest, I've probably only subscribed to about 5 sites that use Epoch - and probably damn near a hundred that use CCBill (far and above my favorite), so my experience with checkout deals has probably been rather rosy by comparison. Still - I'm going to start checking closer on all the trial offers I see on checkouts (up-sells or unsavory swindles) and I'll try to determine the owners. I'm hoping this opt-out trials trend will die out soon when more and more customers start complaining about it online - but I'll report any sketchy ones I see so both users and webmasters alike can be aware of what is happening on the checkout screens.
01-08-08  03:17pm

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5

asmith12 (124) REPLY TO #4 - Toadsith :

> I'll report any sketchy ones I see
Thanks in advance; this is what this site is for :-).

01-08-08  03:19pm

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