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User : Loki (5)  

Feedback:   All (27)  |   Reviews (3)  |   Comments (2)  |   Replies (22)

Other:   Replies Received (17)  |   Trust Ratings (8)

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Type Site - Score Feedback / Review Date
Visit Viv Thomas

Viv Thomas
Reply of rearadmiral's Reply

Thanks for your suggestion, and I tried it, but it still did not bring up the 1/2 off offer. I am disappointed about not getting the offer, but more disappointed that no one bothered to respond to my email to customer service. It was polite and asked for them to help me get the 1/2 offer. If my email had been rude or vulgar, I could understand them not helping, but it was not. This was just bad customer service. I am very disappointed, especially as I have been a member several times and love their content.

08-14-12  11:46pm

Visit Viv Thomas

Viv Thomas

Half Price offer not honored, or so I thought

I received a 1/2 off offer to vivthomas.com expiring on August 15th. I tried the link several times and it always came up full price. I tried contacting web support for vivthomas.com to no avail. I love this site and wanted the half-off offer to join, but I don't like getting jerked around by false advertising either. It's a shame. They have great content, but this is a terrible business practice.

Update--The vthelpcenter had replied promptly. I simply have not received the email. Mia culpa. Their customer service was on the ball. Thanks Nick!

08-13-12  06:41pm

Replies (10)

Shown : 26-27 of 27 Page :    < Previous Page

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