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| Porn Users Forum » An apology to viv thomas customer support |
| 1-5 of 5 Posts | Page 1 |
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| 08-22-12 05:12pm - 4279 days | Original Post - #1 | |
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Loki (0)
Active User  Posts: 395 Registered: Jun 13, '07 Location: California |
An apology to viv thomas customer support I apologize. I blew it. I failed to check vthelpcenter site itself before posting my complaint on PU. I didn't get a return email, but I should have tried following up myself before making unfounded accusations. You have been most considerate and kind in your handling of this situation with me and I appreciate your professionalism and the fact that despite everything, you still gave me a free one month's membership. Vivthomas.com is a classy site, and the people in customer service deserved better than what I did. I'm sorry. Loki "A man talking sense to himself is no madder than a man talking nonsense not to himself." | |
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| 08-22-12 05:16pm - 4279 days | #2 | |
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rearadmiral (0)
Active User Posts: 1,453 Registered: Jul 16, '07 Location: NB/Canada |
Gald to hear this got resolved, and I'm glad you posted this here too. | |
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| 08-22-12 05:31pm - 4279 days | #3 | |
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Loki (0)
Active User Posts: 395 Registered: Jun 13, '07 Location: California |
Yes, I should have posted here earlier. Nick Spillum and his team at vthelpcenter have been really good about the whole thing. From my end, it looked like they shafted me. But they didn't. It is a lesson to not go off half-cocked before making accusations in public. I am ashamed of myself. I should know better. "A man talking sense to himself is no madder than a man talking nonsense not to himself." | |
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| 08-23-12 02:26am - 4278 days | #4 | |
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elephant (0)
Active User  Posts: 582 Registered: Jan 11, '07 |
Yeah glad it got resolved and I know what it's like the have a problem when you have spent some good money on a site, it can be very frustrating, good to know though that some people think customer service is important. "Women are like tricks by sleight of hand, Which, to admire, we should not understand." WILLIAM CONGREVE | |
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| 08-23-12 04:56am - 4278 days | #5 | |
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marcdc1 (0)
Active User  Posts: 139 Registered: Jan 10, '07 Location: New York |
Glad all is well. Since I recently had to post a similar admission I know how hard it is to stand up and say you screwed up. Thanks for your candor. | |
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