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Visit Club Seventeen

Club Seventeen (1)

jook (11) 06-13-14  03:20am
Rookie Badge  Top Monthly User TRUST USER?   YES (1), NO (0)

Keep your hands on your wallet

It's so tiring that seemingly a majority of sites try to rip you off in one way or another. I joined 17 with my credit card card and simply got a page that said "Error." Having learned my lesson from another site, I did nothing. Lo and behold, the next day I was emailed my login and my card was charged. Since this kind of thing has happened more than once or twice, I have to think it's intentional and they're trying to get you to pay twice.

As stated in the previous post, customer support is lacking or, in my case, non-existent. I followed the instructions to cancel (my recurring subscription) and got error messages. An email got no response. Again, I learned my lesson the hard way. Some sites make it as difficult as possible to cancel. However, the fix comes by contacting (and threatening a chargeback if necessary) the credit card processor.

It's too early for a review. I'm still on the Club Seventeen site downloading videos. However, the quality went from good for the first dozen or so videos to fair - I'm about half way through. The quality as stated at the beginning was 1080p and now it's 540p or 720p. And the latter are from 2013.

There needs to be a porn jail. ;)

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Comment Replies (3)

Replies to the user comment above.

Msg # User Message Date

1

clubseventeen (2)
Webmaster
Hello Jook,

My name is Roald Riepen and I am the CEO of ClubSeventeen.com and the sites in our portfolio.

I am very sorry to read your about your bad experience with us. Let me try to explain what happenend. Last Friday we did an update on one of our servers to make it more secure for members (our visitors). Unfortunately this update resulted in new members not being to able to login.

We found out about this issue this morning and all is fixed now. Lesson we learned from this, don't update things on a Friday.

I would like to invite you to email me to my personal email (r.riepen@sansyl.com) with your username and email used when you signed up so I can get you a full free month access to ClubSeventeen or if wanted any of the other sites in our network. I would also like to invite anybody else who had this same issue this weekend to provide me with their username and email addy used so we can make up for this.

Please note that we are in this business to provide a quality product and not to rip off anybody, we do this with a long term vision. Ripping of our potential customers is not what we consider long term.

Looking forward to your email.

PS the customer suppport issue was due to it being a weekend. We are looking into a proper solution for this by adding a support person who works in weekends too.

Best regards,
Roald Riepen
CEO ClubSeventeen

06-16-14  10:13am

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2

jook (11) REPLY TO #1 - clubseventeen :

I said it privately and I'll say it here... thank you thank you for responding, explaining and apologizing. It is very refreshing to know that there are honest people in the business.

I am very much enjoying the seventeen site now that I got over the initial issues. I will not hesitate to join again.

Regards,
Jook

06-16-14  05:48pm

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3

clubseventeen (2)
Webmaster
REPLY TO #2 - jook :

Hey Jook,

Not a problem. Just replied to your email.

Best Regards,
Roald

06-16-14  08:55pm

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