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atrapat (112) 03-17-12  04:49am
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Confusing membership types

I personally find confusing the wording of the memberships at this site. There are three types listed that are described in the least encouraging way possible. They must have realised it’s a mess because there’s a “more info...” link at the end of each membership type that opens a pop up but it just adds more confusion.

I guess the “Live Show Membership for only $8,95 per month recurring (gives you access to ALL live Shows)” one lets you watch all the shootings live but, since there’s no mention to chat or archive access, I assume you don’t get to interact with the performers or see recorded shows.

I’m lost with the second one: “VIP Access for only $15,95 per month recurring (you get 16% discount for full features membership + BONUS of $29,95 value = one time Interactive Live Chat Access)”. Does it mean you get some sort of ticket to enter the Interactive Live Chat for just one chat and, when you’ve used it, you only get to watch the live shootings as if you had the 8,95$ membership? Do you get access but for just one month? How do you buy the "full features membership" if it’s not listed anywhere?

There’s a third type but they look like non-recurring multi-month versions of the second.

After reading the lengthy texts, it looks like this site has three features: 1) live streaming of the shows, 2) interactive chat during the shows and 3) access to recorded shows and photos. It would make a lot of sense if, instead of the blabber, they put up a 3x3 table displaying what each membership type gets you, for how long and whether it’s recurring or not.

On a side note, on the top right corner of the home page there’s a link to an interesting 9 minutes video of CEO Raul Cristian discussing his vision with the company and how he believes live shootings are the way to cope with piracy. Someone should tell him that confusing sign up pages are the way to losing potential customers.

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Msg # User Message Date

1

 PinkPanther (44) This is what the note on the left hand of the "join" page says:

"The recurring monthly VIP Access gives you access to ALL live shooted shows, the pre-recorded show archive and high quality videos, photos and screenshots for download (choosing the VIP Access you get a 16% discount on full features memberships). As a bonus you get free access to our interactive chat during the shows and get in touch with your favorite pornstars and try to direct the show."

This sounds different than the VERY confusing language next to that $15.95 VIP Access join. The fact that more than one person has to be involved in discussing what you do and do not get when you give them your money proves your point - their "join" page is a confusing mess and they should fix it.
 03-17-12  09:04pm

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2

 atrapat (112) REPLY TO #1 - PinkPanther :

Thanks indeed for your reply. I got comfort in knowing I'm not the only one who is confused about that sign up page. Looks like a very interesting site but it's a pity they don't realize what they are doing wrong.
 03-19-12  03:29pm

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