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Nubiles.net (2)

messmer (137) 10-16-11  10:33am
Rookie Badge  Talk Back  Comments  Pollster  Top Monthly User  Hardcore Badge  Trusted User  Male Profile TRUST USER?   YES (76), NO (1)

Server Problems?

For the past two days downloads from this site have been a nightmare. Some files download with a respectable speed of 2.0 MB/s but go to the next one and it might only download at 64 KB/s and this is when I download consecutively, one at a time!!!

Same with streaming, some videos stream right away and without obvious buffering, others take minutes to load and then stop to buffer every second or so. With others yet I get the message streaming path not found (paraphrased). Not a very satisfactory beginning to this subscription. I tried to keep this complaint private between myself and the webmaster but cannot find a link to email them. Every time I click on support all I get is two questions: Do I have log in or password problems or do I wish to cancel! There might be an email address listed somewhere but I haven't found it.

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Comment Replies (8)

Replies to the user comment above.

Msg # User Message Date

1

rearadmiral (320) I hope this is just a short-term issue. I was thinking of joining this site soon but I'll wait. It seems strange that sites put a lot of effort into the material but make it hard to get.
10-16-11  12:51pm

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2

messmer (137) REPLY TO #1 - rearadmiral :

In their defense, I have never had any problems with either Nubiles or Anilos when it comes to reliability. I, too, hope that this is a very temporary glitch, rearadmiral. Everything else works fine on my computer so it is definitely the site that is having problems.
10-16-11  01:43pm

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3

Nubiles Captain (30)
Webmaster
Please email me so I have your email and can forward it to my tech guy and he will help you. We are not having any issues at this time, but I am pretty sure our Tech can help you identify the issue. My email is webmaster@nubiles.net

For anyone else that needs support and happens to see this message, the fastest way is to click the support link at the top of the page and submit a support ticket. It goes right our tech guys who are constantly watching the servers.

Thanks

10-16-11  07:34pm

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4

messmer (137) REPLY TO #3 - Nubiles Captain :

Thanks Captain, I will be in touch if things continue today the way they have over the weekend. I must have missed your "true" support link because, as I wrote, the only options I got were a response to the two questions mentioned.
10-17-11  09:26am

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5

Nubiles Captain (30)
Webmaster
REPLY TO #4 - messmer :

Messmer, I have increased the font size for the option to create a support ticket for technical issues. It was always there but in a much smaller font because 95% of the tickets are lost password issues. Thanks for your email.
10-17-11  11:41am

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6

messmer (137) REPLY TO #5 - Nubiles Captain :

Thank you, Captain. The increased font will be extremely helpful to those of us who don't look at the fine print in general. :-) Glad we can touch bases on a more personal level because I just received your e-mail. This way I can keep you informed without broadcasting the occasional glitch, that can occur at any site, to the world. Well, at least the world of TBP/PU.
10-17-11  12:24pm

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7

PinkPanther (46) Better for you now, Messmer? I downloaded a vid here a bit ago and got as fast a speed as I get for any other site - faster than most.
10-20-11  07:56pm

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8

messmer (137) REPLY TO #7 - PinkPanther :

Yep, much better, PinkPanther. It was a temporary glitch, starting with my ISP as we found out when we did some tests together. Strangely enough, only a handful of sites were affected while the majority were all right. But that's the Internet, I guess.
10-21-11  10:13am

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