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Visit Kayden 420

Kayden 420 (0)

badandy400 (103) 12-18-10  11:54am
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Canceling trial

Canceling this site's trial has proven the be a bit difficult. The comment box is not large enough for my story so it can be found in the forum. Search "The customer is wrong until proven right" to read about it. The title should be enough to tell the story though.

As for the site itself, it was disappointing. Not worthy of a review because after about an hour I was tired of it. It is small and the videos are not very good. Mostly webcam recordings in webcam quality. Many video sets are only downloadable in chunks.

I would not recommend this site based on the lack in quality and cancellation issues.

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1

Ricky D Product (1)
Webmaster
Kayden420.com has been up since 2007, I highly doubt updating since then is considered having a small amount of content. If you're looking for multiple updates per day you're better off with Brazzers or Bang Bros, the small companies obviously can't keep up with their free content distribution.

We've never had any issues with members canceling their memberships, both links are clearly posted on every page's footer. Also, we have someone attending to our customers emails 24/7, an actual real human rather than the automated email reply. We strive to update and keep on the cutting edge, but with false reviews like these makes it even harder to compete with the companies who own tubes.

Kayden420 does weekly webcam shows, fully interactive and 100% hardcore. Again, maybe I'm just talking to someone who is spoiled by the big boys, but we try very hard to make our members happy. Tell some of this stuff to members who have been subscribers since the day we launched in 2007, Kayden's level of accessibility and interaction is second to none.

12-18-10  07:43pm

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2

badandy400 (103) REPLY TO #1 - Ricky D Product :

"...but with false reviews like these..."

So are you denying the transcript posted in the forum?

I did not put down the site for not being large like some of the other. I have been around the porn block a few time, I know what is out there. I did not go in expecting 5000 GB of HD stuff. I was looking for something other than a bunch of webcam recording and POV content. It comes off as very amateur, something anyone could do with a HD camera from bestbuy a guy and a girl.

I have done a number of reviews here so people have gotten to know my style and get a feel for what I look for. Those looking for the same thing will not like your site, thus should avoid it. Others look for different things and may like it, and since they know they feel differently about certain things it may not affect their decision to join. We are just trying to get the facts out and voice own own opinions whether others agree with them or not is up to them.

"We've never had any issues with members canceling their memberships..." we you have now had at least one. The link at the bottom of the pages directed me to epoch, not who I signed up through.

Lastly, those members who have been around since 2007 for this tiny site would likely not be taken too seriously. They obviously have an extreme bias and we strive for unbiased reviews here because those are the kind that help us.

12-18-10  09:39pm

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3

Ricky D Product (1)
Webmaster
REPLY TO #2 - badandy400 :

You say you didn't put down the site, but then follow it up with "I was looking for something other than a bunch of webcam recording and POV content. It comes off as very amateur, something anyone could do with a HD camera from bestbuy a guy and a girl."

We shoot on a high-end Canon DSLR, Rode mic, professional lighting, and I've been personally been doing this since 2003. Nothing you can buy at "Bestbuy". I've directed for the top video companies before launching this; they include Anabolic, Diabolic, Red Light, and others. I've even been nominated as a director by both AVN and XBIZ. We took our professional touch and put it into an amateur reality style site. Again, you came to our site expecting more than "POV" footage, what would you expect for amateur site? Would you like for us to put the camera on a tripod? If that's the only thing keeping us from looking professional in your eyes, I'll gladly shoot the next video update as so.

You speak in your post as if you're a creator or developer of the site. You're a reviewer with obvious bias towards pretty-girl porn (your reviews list Prime Cups and Twistys as tops) and shouldn't have joined Kayden420.com. I really can't believe people are tit-for-tat when getting a trial to a site that gives you full access to they have. Reviewers like you are the reason sites do limited trials and why the smaller producers are nearly gone.

I've never posted back to any reviews from users, but yours was so out of the blue that I had to reply. A user such as yourself is not in our demographic. You said yourself tattoos turn you off, we're more Suicide Girls while you're more Twistys. Good thing it was a trial, wouldn't have wanted you to pay too much money for our site that shouldn't be "taken too seriously".

There's a reason why Kayden420 is nominated year in and year out since launching by both XBIZ and AVN for Web Babe of the Year. You're not in our demographic and that's unfortunate, but this review you posted should've been kept to yourself. Better yet, maybe even sent to the company owner so he could fix your issues.

12-19-10  02:30am

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4

badandy400 (103) REPLY TO #3 - Ricky D Product :

"Better yet, maybe even sent to the company owner so he could fix your issues." Again read the transcript. I was dismissed right out of the gate. I practically had to break the guy's arm to get a refund that I should not have needed.

I never said that the girl's appearance was an issue. Correct, I am not a fan of tatoos but it is hard to avoid now with so many having them.

Yes, Twistys is ranked very high by me and for many reasons. One of which is their site is easy to get around. They also shoot quality and have been doing it longer.

As for the looks of the main girl herself no one can say anything about it other than a user should look at the main page before joining. That said I knew what she was going to look like before joining and decided $5 was worth a look. Yes, I prefer the "babe" look, but at times my mood is a little different and want something different. So while I may be a little bias I would spell out any bias I have that others may not share, but in this case I did not have bias toward the girl, just the site layout and quality.

I am typically not in your demographic, but then again most people are not. This is a smaller niche site and that is fine. Many of us here join those knowing they are small.

If it nothing you can get at bestbuy and yo have all this experience that speaks even worse for the site because it does not show! The pictures are small, and a lot of the videos are very sub par in quality. Some of the videos do look okay media wise, I will give the site that.

"Reviewers like you are the reason sites do limited trials and why the smaller producers are nearly gone." Why, do they feel they need to hide behind limited trials? Is it because they know they do not have much to offer and do not want to show their hand until after we pay the full price? Or is it something to do with the site being able to be downloaded in under two hours?

I have given good reviews to extremely small sites when they offer something unusual.

The trouble is that you are getting away from the main topic. I have a terrible time canceling this site. Perhaps that is what need to be addressed. I can see that you share the same style of customer service as the payment processor does.

12-19-10  10:56am

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