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Reality Kings (2)

Victorycreed (4) 04-06-10  08:49pm
No Badges TRUST USER?   YES (14), NO (1)

Customer Help

Son of a Bitch! It takes so long and I have to jump a bunch of hoops just to get a phone number.

I recently received an email telling me I've gotten a membership. A membership I DIDN'T PURCHASE. So I tried contacting them and got an email forum. Much later, I received an email telling me that I've sent them a customer inquiry. And now, I got another email for a phone number to call. And I it's not even 24 hours. I have to call after and before a certain time which means I have to call tomorrow to ask if I got an unwanted membership. If it's free, tell me. There was nothing in the email that said that it was a free trial.

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Comment Replies (7)

Replies to the user comment above.

Msg # User Message Date


mbaya (358) Could you have missed a checked box when you joined another site?
04-06-10  08:58pm

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atrapat (112) A couple days ago, I also got that message with a user name and password. It contained the exact same user name and password I was automatically issued about a year ago when I joined Reality Kings.

I'm absolutely certain it wasn't a cross-sale as mbaya suggests since that username/password is the same I was given last year and this recent message was sent to an email address I haven't used to sign up to adult sites for about a year.

It's been only two days since I got the email message but I'm keeping a close look at my online credit card statement.

04-07-10  11:43am

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Victorycreed (4) REPLY TO #1 - mbaya :

Just found out that it was just a stupid ass trick from "Reality Kings." Apparently, they decided to email past customers an email that looks like what you get when you've just subscribed onto their website. The password worked and I got into their membership section. I decided to see if this was real and tried to download a movie and it just links me to their subscribe page.

Anyways, no membership. Just a stupid email.

04-08-10  01:33am

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mbaya (358) REPLY TO #3 - Victorycreed :

Tricks like this are a turnoff. I don't like Reality Kings due to other tricks they have tried in the past. Give good value at a reasonable price and you will always have customers.
04-08-10  09:11am

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Victorycreed (4) REPLY TO #4 - mbaya :

I'm with you on that these attempts are a horrible business move. The content is great. It has almost everything you want. Frankly they go overboard on some stuff, but that only means more for their customers. But tricking past customers back is just a bad Pornpros-like move that just makes me want to avoid them.

Note: Almost every other week, they've been they've been sending me emails to join. Now, I don't mind since it includes a cheaper price and I could stop all these by using their "unsubscribe" button. Again their current tactics are annoying.

04-08-10  06:10pm

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rome476 (0) REPLY TO #2 - atrapat :

Same thing happened to me today. The irony is that I have a current membership (with a different username/password.)
04-21-10  05:05pm

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atrapat (112) REPLY TO #6 - rome476 :

Peculiar business practice coming from one of the best networks. For the record, it's been almost a month since that email and no charge has appeared on my credit card.
04-22-10  01:50pm

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