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User Review A review of the site and any replies from other users.

Visit Private.com

Private.com (2)

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slutty (111) 02-10-10  01:56pm
Rookie Badge  Talk Back  Comments  Pollster  Top Monthly User  Hardcore Badge  Trusted User  Male Profile TRUST USER?   YES (48), NO (0)
Status: Current Member for less than 1 month (at the time of review).
Pros: Since I keep getting responses to my comment, I figured I'd go ahead and write a review. Hopefully this answers everybody's questions.

-Good size archive, almost 500 downloadable DVDs, 1160 zipped photosets, 200 downloadable full magazines.
-Partial magazine archive, most of which is downloadable in PDF format which is excellent quality. I'm not really sure "quantify" good quality for a pdf, but they appear to be digital prints of the magazines, not scans.
-Decent download speeds, I almost maxed out my connection - 1.4 MB/sec in Eastern USA
-Downloadable zips of photosets and magazines
-Video quality is acceptable 640x480 1500 kbps on high
-No DRM
-Photo quality okay, 1200x800 for the newer stuff 600x400 for the older stuff
-Good price with TBP discount
Cons: -Navigation is downright aweful. If the navagation was similar to what is shown in the preview the site would be much better. I ended up keeping a window of the preview open so I could figure out which videos had which stars in them.
-Have a search function, but it is basically worthless unless you know the title name you are looking for
-Even when you find the DVD you are looking for, the thumbnail previews of the scenes are so small you can't tell who is in it. They don't even list who stars in the DVD or scene when you get to the DVD page.
-Download managers do not work
-Content not exclusive, many Private DVDs are available on sites like Videobox.
-It just takes too much time to sort through it all, I gave up and moved on
Bottom Line: I think this site is the perfect example of a site that could be great with some major fixes to navigation and setup. Based on the amount of Pros I listed, you may think my score is far too low, but sites like this just piss me off. They certainly have some great content, and if you have the time you can find it - but why have the preview area show reasonably good navigation and then when you join the site it is terrible? I kept thinking there must be something I'm missing, like you have to click somewhere to go back to a "home page" or something. I can't stand sites that use this type of "bait and switch" tactics. Navigation, especially with a site this large, is pretty much THE MOST important thing.

Based on the stuff I found, if they fixed the navigation issues, added much larger thumbnails and scene previews, this site certainly could be excellent.

Even if they say they fix the navigation problems (see the Webmaster's reply to my comment) I would be hesitant to join again. Thus, it would be hard for me to recommend to anyone unless they have boatloads of free time.

Sorry if my Bottom Line sounded more like a rant, but content providers need to learn not to mislead customers.

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Review Replies (2)

Replies to the user review above.

Msg # User Message Date

1

rearadmiral (334) Interesting review - thanks for doing it. I've been thinking about trying a membership at Private but I think I'll wait based on your review. Your complaints about Private seem similar to my complaints about Hustler. Private and Hustler are two of the biggest names in the adult business and you'd think that they'd put the resources into getting it right. But both don't seem to have bothered. I wonder if it isn't partly a mentality that they're too big and too important to fail. Tell that to some car manufacturers and banks. Part of the sad reality though is that this industry isn't known for its customer service model. I suspect that both Private and Hustler figure that they could invest in making a great site that brings in a lot of revenue or they could make a crappy site that still brings in a lot of revenue. One of the reasons that I really like Kink and American Vice is that they leave a member with a sense that they actually care what the customer wants.
02-10-10  06:37pm

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2

slutty (111) REPLY TO #1 - rearadmiral :

I actually didn't mind Hustler's new setup without DRM that much. I think they do fill a niche (porn with stories, however half-assed) that sites like Videobox and AmericanVice don't seem to focus on. Although Hustler certainly needs to improve video quality.

If you didn't like Hustler's setup, you'll hate Private. It has significantly worse navigation than Hustler does, and the video quality is equal or perhaps slightly better than what Hustler offers.

peace,

slutty

02-10-10  08:44pm

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