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Twistys (4)

exotics4me (463) 08-03-09  02:32am
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Damned login page is stuck

I haven't been able to sign in on Twistys since Friday night. Everything works, updates tab works, join tab works, but when I click the members tab it pauses then says, "Cannot display page". I've also tried with IE with no luck. I don't want to bash one of my favorite sites, but I have limited downloading time, usually from 7 PM PST to 3 AM PST, but haven't been able to download anything for the last two nights. To top it off, my membership runs out either on Tuesday or Wednesday. It is one of those complimentary complaints. I really like Meggan Malone and she has a new set showing in today's updates. Also wanted to check out the Sasha Grey Treat content. Maybe this will help get an answer about the problem.

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Msg # User Message Date


PU Staff
I asked a TBP Editor to spot check this and she was able to login ok to the members' area. Not sure what to suggest other than maybe clear your cache.

Sorry we couldn't help more with this one.

08-03-09  04:37am

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Shap (40)
Hi. Did you contact our customer service?

This weekend our hosting company was doing some upgrades (at least that what they called it). We haven't had any downtime in over a year. Our servers are very reliable. It was their maintenance which caused the outages. They lasted a total of 2 hours on saturday night (12am to 2am EST) and 4 hours last night (2am to 6am EST). I'm really sorry about that unfortunately it was out of our control.

Please email me at mrshap at twistys and I'll give you an extra week free when your membership expires. Cool?

08-03-09  07:02am

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exotics4me (463) REPLY TO #2 - Shap :

Shap, I couldn't remember the customer service email address. Probably also a compliment there since I've never had to use it before. I've been on Twistys for most of the year, except a month or two in-between memberships and go back to probably 2004 with the site, never had a problem with anything on the site, which is why it probably caused me to be more concerned. I do understand about the servers. I'm involved with a sports site that just started "upgrading" their servers, we've lost about 2% of 500,000 members over it since it has removed their blog access for several days and messed up their fantasy sports teams.

I'll send an email with this screenname exotics4me added in the subject. And definitely will appreciate the extra time. You continue to show why Twistys is the best overall site on the internet. Thanks.

08-03-09  07:51pm

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