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German Goo Girls (0)

stlcards6 (0) 12-22-08  03:41pm
No Badges TRUST USER?   YES (0), NO (0)

good content, but...

...be VERY careful when navigating through the site. I was looking at a couple of the links to the company's other sites on the main page and then I go to check my email and it said I had subscriptions to them! I only gave Epoch my credit card info once, but I all of a sudden had 2 additional subscriptions, just by clicking the links!

Thankfully, I immediately emailed my complaint to Epoch and they credited my account within a half-hour, which I guess speaks to good customer service.

Still, the whole practice seems real shady, and judging by other comments, I'm not the only one who's ever had issues with this company, which is too bad, because the movies really are quite good.

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Comment Replies (4)

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Msg # User Message Date


mbaya (364) The very same problem that happend to me. I got Epoch to reverse the billing. Nowhere did it say I was signing up for any additional sites. All I got was "Confirmation to be sent shortly". The fact that I posted a comment and now have another PU'er with the same problem is a confirmation of what type of site this is.
12-22-08  08:35pm

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tomj02f (0) REPLY TO #1 - mbaya :

Sadly I can just acknowledge that the same happened to me this morning. I just send an email to the site I got a subscription to, just by clicking a link. Maybe they will respond.

In any case do not click on any of the so called HOT SITES !!!!!!

12-27-08  03:26pm

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mbaya (364) REPLY TO #2 - tomj02f :

Send an email to epoch and don't download anything, as this weakens your case of signing up in error. I got a refund after 3 days. Hot sites and bonus sites links cause the problem.
12-27-08  06:53pm

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tomj02f (0) REPLY TO #3 - mbaya :

Hi, I just send an email to epoch and within 10 minutes I received a reply stating my money would be refunded. Thanks!
12-28-08  06:12am

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