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lanterl (0) 10-25-08  11:44am
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Stay Away

I'd like to add my voice to the others saying to stay away from this site. Their cancelling process is basically a total fraud - the self-service cancel option does not work even though you get a message screen saying that your account has been cancelled. I talked to customer service using the chat option, and they finally sent me a confirmation email saying the account has been cancelled, but I guess I won't know for sure until I get my next credit card statement.

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Msg # User Message Date


badandy400 (103) Maybe we need to start telling people to join this site....it sure seems that warning them and telling them not to does not seem to be working!

I did not personally get any extra charges, but I did get a scare out of them when I had to quickly cancel a series of very expensive trials. Like I said, I did not get billed, but if I had not opened a few emails that normally I would delete as spam I would have been charged about $120 a month!

Maybe we should put an ad in the paper telling people NOT to join...or better yet, tell people during American Idol. Now that is how you talk to the people! :\

10-25-08  08:21pm

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lanterl (0) REPLY TO #1 - badandy400 :

Probably not enough people are paying enough attention to the user comments on this site. Thatís where I went wrong - I only read the official reviews where thereís absolutely no mention of the billing issues so many are having. Live and learn, I guess.
10-26-08  09:13am

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