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lanterl (0) 10-25-08  11:44am
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Stay Away

I'd like to add my voice to the others saying to stay away from this site. Their cancelling process is basically a total fraud - the self-service cancel option does not work even though you get a message screen saying that your account has been cancelled. I talked to customer service using the chat option, and they finally sent me a confirmation email saying the account has been cancelled, but I guess I won't know for sure until I get my next credit card statement.

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Msg # User Message Date

1

 badandy400 (103) Maybe we need to start telling people to join this site....it sure seems that warning them and telling them not to does not seem to be working!

I did not personally get any extra charges, but I did get a scare out of them when I had to quickly cancel a series of very expensive trials. Like I said, I did not get billed, but if I had not opened a few emails that normally I would delete as spam I would have been charged about $120 a month!

Maybe we should put an ad in the paper telling people NOT to join...or better yet, tell people during American Idol. Now that is how you talk to the people! :\
 10-25-08  08:21pm

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2

 lanterl (0) REPLY TO #1 - badandy400 :

Probably not enough people are paying enough attention to the user comments on this site. That’s where I went wrong - I only read the official reviews where there’s absolutely no mention of the billing issues so many are having. Live and learn, I guess.
 10-26-08  09:13am

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