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ALS Scan (1)

mr smut (42) 07-01-08  04:51pm
Rookie Badge  Talk Back  Comments  Pollster  Top Monthly User  Trusted User  Male Profile TRUST USER?   YES (40), NO (0)

European pricing

As said elsewhere here I was quite shocked to see, that since my subscription is going to run out - my credit card is a new one as of June 2008 and I didn't see a possibility to update the information on their site - end of July, that I should pay >80% more (29.95 instead of $24.95) per month since I'm located in Europe. So I wrote a mail to ALS Scan telling them that this was quite shocking to me.

Although I never received a reply I saw tonight that they went back to the old billing system :-).

THUMBS UP for ALS Scan! I'll stay with them as the quality and quantity of content increased a lot ever since I joined this site.

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Comment Replies (4)

Replies to the user comment above.

Msg # User Message Date

1

TheRizzo (23) I am very glad to hear they went back to the old system. I hate the European billing option and I am in North America. I just think its a bad trend.

Did they let you reup at $24.95?

07-01-08  09:47pm

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2

mr smut (42) REPLY TO #1 - TheRizzo :

It's still 3 weeks before my old subscription is going to run out but I do see the old prices in dollars again when I hit the join-button on the main page. Before I saw prices in Euros without the lower price for the recurring billing.

I wanted to have an answer as soon as possible because I like this site a lot and since they changed their update schedule to 3 or 4 full scene picture updates per week ALS Scan got even better.

07-01-08  10:39pm

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3

Sarah (13)
Webmaster
It has come to our attention that some of you are seeing higher pricing to join ALS Scan if you live outside the USA. We added CCBill as an additional billing option for our customers and they provide global currency billing based on your region. For some of you this has resulted in higher pricing when converted to the US Dollar. If you would like to use our old billing processor with our standard pricing, simply click the following link to join ALS Scan.

https://s3.alsscan.com/sky1-cgi-bin/proc.../merch_cc.cgi?BPCC=Y

07-02-08  06:13am

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4

mr smut (42) REPLY TO #3 - Sarah :

Dear Sarah,

thanks for this feedback. I also received a mail from your colleague Anna today. Seems as if my first mail didn't make it to you/her. Which I believe to be the truth because it never took longer than the usual delay between the US and Germany to receive a reply no matter what person of ALS Scan I wanted to get in contact with.
For some strange reason I now see the old processor when I follow the normal link http://www.alsscan.com/join-noref.html

In any case my problem seems to be solved and as soon as my subscription will have run out I'll join ALS Scan again immediately. I'm a happy customer again and that's the best news for me today.

Thank you and have a nice day!

Greetings from sunny Germany,
Eddie

07-02-08  09:36am

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