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VideoBox (12)
huge (0) 05-01-08  02:59pm
No Badges TRUST USER?   YES (0), NO (0)

Excellent site, but...

I join the site about once a year. Technically, the site has improved this year and the content is as good as ever but at the moment I'm experiencing very slow download speeds, usually less than 10Kb/s which means it takes hours to download even a non-DVD quality clip. It's probably a victim of its own success...

Tech support didn't seem interested, I just got a standard 'it's probably our ISP' reply.

Needless to say, I have cancelled my sub. and will think carefully before rejoining next year.

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Comment Replies (3)

 Replies to the user comment above.

Msg # User Message Date

1

 badandy400 (103) Sound like you are one of those "unlucky" people who joins an otherwise fast site and gets ridiculously slow speeds. Personally I have only on rare occasions had and speed issues from them in the past two years. But it seems that many sites big and small seem to have a few people that just can not get any speed when everyone else is running normally. Keep trying to get a hold of them for a refund. Videobox is big enough that they could afford to give you one, then try again in a few months and see if you have better luck.

It is worth noting though that with Brazzers I can download here at 3 MBit/s, my DSL speed, and everything works just fine. But, if I go to my faster connection even using the same laptop the downloads literally stop for several minutes then start for a few seconds and stop again even when every other site is blazing fast. It really can be location and ISP unfortunately.
 05-01-08  08:01pm

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2

 jd1961 (95) It's a routing problem.
A good site will correct it for you. Try writing them back.
 05-02-08  04:37am

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3

 CaliFornicator (7) Have you tried running a trace route and sending the results to their tech support...I found people are more helpful if you do some of thier work for them...

I am a current Videobox member and have had good responses to my inquiries, maybe the person you contacted didn't get their coffee yet...
 07-03-08  12:32am

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