| Type | Site | Feedback / Review | Date | 
                                    
    | Reply 1 |   
 Adult Prime
             (0)
 | Reply of
                PalmTrees's Review 
 Hi Palmtrees,
 
 Thank you for the extended review. Always appreciated to hear from our members.
 
 Small note, we do have a Trans site all be it of fairly low quality. TrannyBizarre is included in your AP membership.
 
 Have a good day!!
 
 Gr
 AdultPrime
 
 
 | 01-11-23  09:52pm 
 
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    | Reply 2 |   
 Adult Prime
             (0)
 | Reply of
                HairyPotter's Review 
 Hi HairyPotter,
 
 Thank you for the extended review. For sure good to read how people perceive the website and what we try to do.
 
 I agree on the fact that it can feel like a hodgepodge (ha!). We have a lot of niches and sites and some better than others. We will for sure take into account what you are saying and keep building.
 
 Thanks again. Best regards,
 DumbleAdore
 
 
 | 12-05-22  07:25am 
 
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    | Reply 3 |   
 Adult Prime
             (0)
 | Reply of
                benmar51's Reply 
 Hi Benmar51,
 
 The streaming issues are as good as non existent these days. We moved all content to a very good CDN (as of October) which makes sure you get proper streams and downloads.
 
 We do not offer an option to download individual videos allthough that might be something we should consider...
 
 Sorry about the lack of reply to your questions, just noticed them today.
 
 Best regard
 Roald
 
 
 | 12-11-21  09:54am 
 
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    | Reply 4 |   
 Adult Prime
             (0)
 | Reply of
                nomad21's Comment 
 Hi Nomad,
 
 I am sorry to hear about your streaming experience. We are right now as we speak working on getting this up to better standards. We've grown quite hard the last few months and on peak times the streaming is just not right for some people.
 
 The UX is indeed something to get used on. We get people who love it and also, like you, people who don't like it. Of course we take all input into consideration to make this a good experience for everyone.
 
 About the lesbian content, at this moment we have 2800+ lesbian scenes on the site. Did you do a search on the keyword 'lesbian'?
 
 Anyways, please reach out if you have questions at info@adultprime.com  We can also look into your specific streaming issues.
 
 Sorry for the inconvenience but we hope you give us another chance eventually.
 
 Best regards,
 Roald
 
 Best regards
 Roald
 
 
 | 08-17-21  11:06pm 
 
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    | Reply 5 |   
 Adult Prime
             (0)
 | Reply of
                Akinom29's Comment 
 Hello Akinom29,
 
 I am sorry to hear about your streaming experience. We are right now as we speak working on getting this up to better standards. We've grown quite hard the last few months and on peak times the streaming is just not right for some people.
 
 Please reach out to us so we can look into your specific situation right away. We have a support box on the site (bottom left) or you can reach us at info@adultprime.com .
 
 We will have a proper streaming speed on all times of the day soon.
 
 Sorry for the inconvenience.
 
 Best regards
 Roald
 
 
 | 08-17-21  11:02pm 
 
 | 
    | Reply 6 |   
 Adult Prime
             (0)
 | Reply of
                Wraith0711's Reply 
 Hey,
 
 The model index you can find per site/studio so check it out and let us know.
 
 In regards to the content, we update every day and 60 to 70% is all exclusive content. Not some repackaged DVD content you will see on a lot of sites.
 
 Anyways, check it out and let me know what you think.
 
 Gr
 
 
 | 06-22-21  09:40am 
 
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    | Reply 7 |   
 Adult Prime
             (0)
 | Reply of
                Wraith0711's Comment 
 Hi Wraith,
 
 Thank you for your input. I am not sure if you logged in or not but the site is definetely not a mash up of DVD sites. It contains all content from all our sites (ClubSweethearts, Sinfulxxx, Grandmams, etc etc)  and it's all divided by studio/site.
 
 The model index is also available per site.
 
 I encourage input as long as it is constructive.
 
 Best Regards
 Roald
 
 
 | 06-21-21  11:07pm 
 
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    | Reply 8 |   
 Club Seventeen
             (0)
 | Reply of
                AnneliFan's Comment 
 Hi,
 
 Thank you for your feedback. Always good to hear input.
 
 What happenend is the following. We are phasing out the ClubSeventeen brand and rebranding it to ClubSweethearts. This is due to the sensitive name. In order to remove the watermark from older videos we cut off that part of the video. So it is a bit smaller yes.
 
 This is not the case for newer videos from this year and forward.
 
 Hope it explains it a bit to you. Let me know if you have more questions.
 
 Best regards
 Roald
 
 
 | 07-19-21  11:36pm 
 
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    | Reply 9 |   
 Club Seventeen
             (0)
 | Reply of
                elephant's Comment 
 Hi Elephant,
 
 Can you let me know where you are from? Could be a hickup at one of our servers. I am currently downloading at 6mb/s on wifi and all seems good.
 
 You can reach me at r.riepen@sansylgroup.com  Send me your username and I can have it checked asap.
 
 Sorry for the inconvenience.
 
 Best regards,
 Roald
 
 
 | 03-15-21  05:18am 
 
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    | Reply 10 |   
 Club Seventeen
             (0)
 | Reply of
                che1x's Comment 
 PS, we added the download mention to the site info now as well. Thank you for pointing out this was unclear.
 
 
 | 02-23-21  01:39am 
 
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    | Reply 11 |   
 Club Seventeen
             (0)
 | Reply of
                che1x's Comment 
 Hello,
 
 the AdultPrime.com  website offers downloads in 3 or 4 options for all videos.
 
 Let me know if you have any more questions.
 
 Roald
 
 
 | 02-23-21  12:36am 
 
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    | Reply 12 |   
 Club Seventeen
             (0)
 | Reply of
                Dickson's Comment 
 Hello,
 
 Can you tell me where you send the email please so I can check why you haven't gotten a reply.
 
 Please send me the email and your info so I can take care of this right away. r.riepen@sansylgroup.com
 
 Sorry for the inconvenience.
 
 Beste regards,
 RR
 
 
 | 02-18-21  02:57am 
 
 | 
    | Reply 13 |   
 Club Seventeen
             (0)
 | Reply of
                exotics4me's Review 
 Hi Exotics4me,
 
 First of all thank you for the great review. Good to see you like our hard work.
 
 The ads we read about are one of those things where you have to try to find that balance. Lower price vs some ads or a high price and no ads. It's a trade off I think but trust me when I say we try to keep it as modest as possible. In the end we want people to enjoy our product and come back.
 
 Thanks again!
 
 Gr.
 
 
 | 01-21-20  08:31am 
 
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    | Reply 14 |   
 Club Seventeen
             (0)
 | Reply of
                JonSnow7's Comment 
 Hi,
 
 Good to hear it worked out eventually. You can indeed use your Sweethearts account on ClubSeventeen as well and get the full experience.
 
 If there is anything else you need help with please let us know.
 
 Greets
 Roald
 
 
 | 09-25-19  02:12am 
 
 | 
    | Reply 15 |   
 Club Seventeen
             (0)
 | Reply of
                mbaya's Reply 
 No problem at all. In these days it is hard enough to get people to join a website so the least we can try to do is make sure they enjoy what they pay for.
 
 Have a good Sunday!
 
 Gr
 Roald
 
 
 | 07-13-19  11:49pm 
 
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    | Reply 16 |   
 Club Seventeen
             (0)
 | Reply of
                RagingBuddhist's Reply 
 Hello,
 
 The timing out probably has to do with some security we have in place. If you don't want to contact me then that's of course up to you. However now I am not able to help or fix the possible issue and other's are not really helped either.
 
 Anyways, if you change your mind please let me know and I am happy to investigate.
 
 Have a good weekend
 Roald
 
 
 | 07-12-19  10:08pm 
 
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    | Reply 17 |   
 Club Seventeen
             (0)
 | Reply of
                RagingBuddhist's Comment 
 Hello Rb
 
 Was this taken care of already? It sounds like you are blocked from the site for some reason.
 
 Please contact me directly at r.riepen@sansylgroup.com  if you still have an issue and I will personally take care of it.
 
 Best regards
 Roald
 
 
 | 07-11-19  10:38pm 
 
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    | Reply 18 |   
 Club Seventeen
             (0)
 | Reply of
                stiffpoles's Review 
 Thanks for the kind words SP!!
 
 
 | 07-11-19  10:19pm 
 
 | 
    | Reply 19 |   
 Club Seventeen
             (0)
 | Reply of
                elephant's Review 
 Hello Elephant,
 
 Thank you for the review.
 
 As always we take everythign our members say seriously and we will look at all cons you mentioned.
 
 Again, thank you for the review.
 
 Best Regards
 Team
 
 
 | 07-09-19  10:44pm 
 
 | 
    | Reply 20 |   
 Club Seventeen
             (0)
 | Reply of
                RagingBuddhist's Reply 
 Hi,
 
 Can you email us at info@clubseventeen.com  with the email adress adres you used to signup with and we will have this taken care of right away.
 
 Thank you!!
 
 
 | 07-07-19  10:13pm 
 
 | 
    | Reply 21 |   
 Club Seventeen
             (0)
 | Reply of
                RagingBuddhist's Reply 
 No problem, if there is anything else please let me know.
 
 Enjoy!
 
 
 | 06-26-19  10:31pm 
 
 | 
    | Reply 22 |   
 Club Seventeen
             (0)
 | Reply of
                RagingBuddhist's Comment 
 Hi RB,
 
 You can login with your ClubSweethearts credientials on ClubSeventeen.com Same company bit of a different setup.
 
 We can only use paypal on ClubSweethearts hence the reason you ended up there. All videos on ClubSeventeen can be found on ClubSweethearts though but if you prefer you can login at ClubSeventeen as well.
 
 If you have any other questions please let me know.
 
 Best regards
 
 
 | 06-25-19  10:49pm 
 
 | 
    | Reply 23 |   
 Club Seventeen
             (0)
 | Reply of
                lk2fireone's Reply 
 Just seeing this now, good to hear all worked out.
 
 Hope to see you back soon!!
 
 Gr.
 Roald
 
 
 | 06-28-17  10:33pm 
 
 | 
    | Reply 24 |   
 Club Seventeen
             (0)
 | Reply of
                lk2fireone's Comment 
 Hello
 
 You should get an email when you cancel of course just like when you join.
 
 If wanted you can reach out to me personally so I can check double if everything was canceled as should.
 
 Send your email/username to roald@payserve.com  and I will help you out.
 
 Best regards
 Roald
 
 
 | 06-28-17  10:32pm 
 
 | 
    | Reply 25 |   
 Club Seventeen
             (0)
 | Reply of
                Vito's Reply 
 Hm that's a real good question which I am not 100% sure about but I would say looking at the content anything from 2012 and before is exclusive.
 
 Hope this helps a bit.
 
 
 | 08-11-16  10:48pm 
 
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