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lk2fireone (0) 09-30-16  07:15am
Rookie Badge  Talk Back  Comments  Pollster  Top Monthly User  Hardcore Badge  Trusted User  Male Profile TRUST USER?   YES (1), NO (0)

Careful when joining PornPros.

I signed up for PornPros today.
I unchecked the cross-sale box for the trial offer on the join page.
But I got two confirming emails:
Email #1: I signed up to PornPros.
Email #2: I signed up for a $1 trial to bang.com.

I called Epoch on the phone. I could not use the Epoch chat, because the Epoch chat had the notice:
ERROR for site owner:
Invalid domain for site key

Anyway, I was lucky I was using Epoch, and not SegPay.
Epoch is a trusted name, that gives excellent service.

The Epoch agent was able to cancel my $1 trial subscription, and told me I would get a refund for the $1 in a few days.

$1 is not much.
But I was lucky, because Epoch sent me two separate emails:
1 to tell me about the PornPros sub.
1 to tell me about the trial sub.

If I didn't get the trial sub email, I would not have realized I was signed up for the trial, because I definitely unchecked the trial sub box.

So thanks to Epoch for the excellent service.

$1 for the trial is little money. But the trial would change to $40/month sub in 2 days. To a site I did not want anyway.

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Comment Replies (3)

Replies to the user comment above.

Msg # User Message Date

1

insomniacxxx (0) I would just like to add that SegPay should NOT be trusted. They "upgraded" me to the Platinum account when my $17.95 sub renewed. They issued a refund, but they blamed it on me, even though I didn't even realize the sub was active and had not been to the site in at least a week. They also seem to just suck at their job; for example my Platinum upgrade was listed as "FantasyHD" in the confirmation email, and the charge/sub did not show up at all using their search tool. It's *almost* like they just hoped I would never notice. Almost exactly like that.
03-17-18  06:43pm

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2

lk2fireone (0) REPLY TO #1 - insomniacxxx :

I've always been treated well by CCBill and Epoch.
They are the best in customer service.

Some other services can sometimes make it hard to cancel a sub,
or to get help with any complaints.

03-17-18  06:52pm

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3

Monahan (0) REPLY TO #2 - lk2fireone :

Ditto that. I trust only Epoch and CCBill. SegPay is totally unreliable and makes it easy to say no to signing up for a new site membership.
04-02-18  06:34pm

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