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Wraith0711 (0) 09-26-25  04:07pm
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Cancelled but was somehow reactivated

I cancelled this site on 8-18 and got the cancelation email. I didn't think anything more of it until today when I got a rebill email for $35. I go to epoch and start a chat and the tech asked for a screenshot of the cancelation email which I provided. I asked how it was reactivated and was told that I apparently had opened a chat the same day I canceled the site and requested it be reactivated which I most certainly did not. I asked for a transcript of the chat and was denied. All I know is that it has been "Escalated" and will take 24-48 hours to sort. There is something fishy going on here.

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elephant (0) This sucks big time, sorry to hear even once reliable payment providers doing this, hope you get it sorted soon, like the way you have to prove things but they don't, no one would do what they suggested.
09-27-25  12:54pm

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