From our knowledgebase:
We allow 4 connections from you to our servers simultaneously. We do this in order to keep the speed up for everyone. Some download managers try to use as many as 10 connections PER FILE. This causes severe strain on our file servers without providing any acceleration whatsoever to the download speed. The only result is that server resources are drained and the download experience for is being impaired for everybody
If you use a download manager, please set it to have 4 or less connections per file. With 4 connections you will be able to download 1 file at once. With 2 connections, 2 files at once and so on. There is no limit on the number of files you can download during the membership. However, we have to impose this 'simultaneous' simultanouse limit. Please note that this is the ONLY download limitation that we were forced to create. There are no other limits, you can download as many movies during your monthly membership as you like. There are no extra fees or limitations.
NOTE: When adding a file to your download manager queue, you do not need to enter the username and password!
Instructions for setting the number of connections & number of simultaneous file downloads:
DOWNLOAD ACCELERATOR (DAP):
In the menu OPTIONS > PREFERENCES > CONNECTION tab, set the "Acceleration mode" to Accelerated speed. Setting Download Accelerator to anything more aggressive than "Accelerated" will NOT work with our system! Set the "Max Simultaneous Downloads" to '1'. Now you will be able to download one file fast and the rest of the files in queue will start once the first download is complete.
In the menu TOOLS > OPTIONS > CONNECTION tab, set the Max Simultaneous jobs to "1". From TOOLS > DEFAULT DOWNLOAD PROPERTIES, set the Split file to '4'. Now you will be able to download one file fast and the rest of the files in queue will start once the first download is complete.
In the menu TOOLS > GETRIGHT CONFIGURATION > DOWNLOADS > AUTOMATIC MODE set the Automatic Download Limit to "1", and "4" files total, "0" FTP and "4" HTTP. Now you will be able to download one file fast and the rest of the files in queue will start once the first download is complete.
INTERNET DOWNLOAD MANAGER (IDM):
In the menu DOWNLOADS > OPTIONS > CONNECTION tab set the "Default Max Conn." to "4".
In the menu DOWNLOADS > SCHEDULER set Download "1" file at the same time. Now you will be able to download one file fast and the rest of the files in queue will start once the first download is complete.
If you use a different download manager, please consult the help file for information on how to reduce the number of connections or threads per download & the number of simultanous downloads. If you continue to have problems, please contact support.
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