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Evil Angel (5)

ghosty (9) 06-03-14  12:06pm
Rookie Badge  Top Monthly User TRUST USER?   YES (1), NO (0)

Warning: trying to trick European customers with "special offers"

I used a TBP discount to buy an evilangel.com membership. When I decided to cancel they offered me a 30 days membership for $11.21. So I decided to stay. Since I didn't receive a confirmation email, I was a little sceptical. That's why I contacted their support with a couple of questions, and I'm glad I did.

Imagine my surprise when they told me, that they would charge me the same amount in Euros. Which is in fact $15.26 and not what I agreed to!

I'm really getting tired of the porn industry and their shady tactics. Shit like this is why people aren't willing to pay for porn anymore.

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Comment Replies (4)

Replies to the user comment above.

Msg # User Message Date

1

Marcus (45) Good to know - regional pricing is pretty annoying, particularly with examples like this. Presumably you complained in response to their reply? If so, what was their response?
06-03-14  11:08pm

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2

ghosty (9) REPLY TO #1 - Marcus :

Yeah, I did complain. Several support tickets later they are still insisting that my membership is 11.21. In their last reply they told me that it is because of additional taxes they can not influence. But such taxes were never mentioned in the offer. I even have screenshots of the offer and the confirmation message, which says, "Your NEW membership is now active! The new membership is 30 days at $11.21!" Nobody in the support team seems to care that they want to charge me more than the amount agreed about. All they are doing is apologizing for the "confusion" - some might consider it fraud.
06-04-14  01:07am

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3

jook (14) REPLY TO #2 - ghosty :

Why not dispute the charge with your bank?
06-04-14  03:16am

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4

ghosty (9) REPLY TO #3 - jook :

Because I have not been charged yet. My membership is set to rebill on the 15th of this month. I was hoping that we would be able to find an amicable solution if I contacted their support, especially since I bought memberships to three of their sites last month. I don't see that happening, though. It's not even about the money, it's about being deceived and treated like an idiot afterwards. No matter how this ends, they have definitly lost a customer.
06-04-14  03:57am

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