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Visit Playboy.tv

Playboy.tv (0)

Hooliganzo (4) 01-03-14  02:44pm
No Badges TRUST USER?   YES (11), NO (0)

Cancelling is more difficult than necessary.

Unlike other sites that offers easy cancellations through a billing processor or onsite with just 2 pieces of information, playboy.tv requires people to contact the billing processor through a toll free number, a live chat that doesn't work or email(which who knows when they will respond within the 2 day trial period).

On the plus side, I wasn't put on hold while calling the toll free number. Having to call a number to cancel is just bad practice.

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Msg # User Message Date


rearadmiral (388) Having to call someone to cancel is a deal-breaker for me. I wouldn't join this site for that reason alone. Thanks for the warning.
01-04-14  09:34am

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pat362 (375) Fair warning to anyone looking to join anything with the name Playboy because I joined their main site a few years ago and I had to do the same thing to cancel. That's why I will never join another Playboy site.
01-04-14  10:31am

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Drooler (220) I'll have to toss in my 2 bits on this, too, in agreement with the others that the live phone call cancellation requirement was a put off. The rep who answered was female and had a nice sexy voice and was very polite, but that was also part of what unnerved me. I was firm about cancelling and she didn't put up much resistance, but I also felt kind of sorry for her, doing that kind of work.

And I haven't rejoined since, either, which means 2-3 years ago. Playboy seems to try to do things a different way sometimes -- maybe it's part of their branding concept -- but this aspect of it is a mistake.

01-05-14  12:20pm

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littlejoe (23) i bought a visa vanilla card to use on this site. it would not take the number tho. after my 2nd failed attempt i was sent to epoch as a alternative biller, which u can easily cancel with. so keep that in mind if u wanna avoid the playboy billing
10-29-14  07:37pm

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