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Visit Hot Movies

Hot Movies (1)

streamingeagle (0) 06-21-13  05:44am
No Badges TRUST USER?   YES (1), NO (0)

slow streaming since a week

since a week, hotmovies is seriously struggeling with the Streaming Speed.
- the "HD"-Option (4Mbit) doesn't work for me never!
- the 'MEGA"-Option (2Mbit) doesn't work since last week
The Streaming starts with the Maximum Speed (2 or 4 Mbit) and Drops down to 100 kbit/s. Sometimes i's going up and down, but you can't look the Video, that doesn't run smoothly. The anwser of the Support is the normal blablabla ".. it depends on your connetion, the Providers between have Problems, no Problem on hotmovies, i'm the only with Problems.." and so on.
unfortunately i'm working in the it-department, so i have a good look into the Problems (and have the measurement device to check the conditions).

I think the have not enough System ressources to fulfill the promised straeming Quality.

thanks.

Update 07-09-2013:
I provided a lot of detailed informations about up-/download-Speed to several Locations in USA (recommended by the hotmovies.com Support). All Downloads have a Speed over 10 MBit/s.
Here the anwser of hotmovies.com:

Thank you for contacting us.
While the speedtest may show that you have the bandwidth needed to stream movies from our site the speedtest is not connectiong to our servers.
It seems that for some reason you do not have enough bandwidth to play the movies from pur servers.
Why you are having this issue we do not know.
Our best suggestion to you is for you to contact your Interent Service provider.

Customer Service
Vod.com


=> in my opinion, that means "hey guy that's your problem"

As an network-specialist i say, no that's not my problem. The Problems are on the Hosting Service!!!! Small ´machines, not enough bandwith, to small Caches, to small bandwith to the filesystem/Network storage System, no balancing etc. there is a Long list for mistakes and Problems! But a good Service Needs some Money....



Last night the updatet the Website and now you have less then ever Options to stream the Videos. All Scenes are devided into several part's. Now you can only stream from the beginning of the complete Scene and not a single part of the Scene.

They have also more Problems with sorting the results of searchlistes and so on.

very disappointing!

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Replies to the user comment above.

Msg # User Message Date

1

Yosemite (1) Hey streamingeagle, its a little more than a year since you had your streaming problem. I'm going through the same thing now with NO help from the tech folks. I am abandoning my minutes and looking elsewhere. Their player is also operationally an antique and its easy to find better players on those hated free tube sites. I'm not paying another dime to drive a Studebaker when there is a Lexus just down the street.
10-23-14  01:01pm

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