Comment Replies (2)
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Replies to the user comment above. |
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1
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videobox (11)
Webmaster
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We are aware of the problem have bought additional hardware and isp bandwidth to resolve the issue. You should see an improvement starting mid next week. VideoBox doesn't handle the billing process but your biller should be able to handle this for you. Which biller did you use. I will bring up this issue with them.
I am sorry for the inconvenience this has caused you I hope you can give us a try in the future.
Mike
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01-31-07 02:27pm
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2
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SuperBrowse (0)
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REPLY TO #1 - videobox :
Hi Mike,
I used ccbill which cancelled my subscription but would not refund me or give me a direct contact address to the site administrators. This was just a few days (maybe 3) after I subscribed.
However, my attempts to get in touch with the site administrators was unanswered for the entire month. (I used the contact form at the bottom of the videobox web page.) Has this also been fixed ?
Thanks.
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02-01-07 09:08am
Reply To Message
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| *Message rows highlighted in light orange are replies to replies. |
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