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PinkPanther (46) 01-30-13  08:32pm
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When Updates Attack - The Mofos Version

My experience today with Mofos crystallizes why many non-tech people sometimes think tech people live in their own little world.

I go on the Brazzers site today and notice that the portal is different. I go through the portal to Mofos and hardly anything works - I'm clicking around, could every once in a while land on a page with a vid, but there was no way to download anything or look at pictures. I was using IE. I thought. I'll try going straight into Mofos, not through the portal - same thing.

I thought - I'll try Firefox - tried Firefox both ways, same issue. I get onto the chat with a tech person and ask, "What happened to your site? Nothing works."

Response - "We updated it today."

Me - "What kind of an update did you do? It doesn't work! You can't download vids, you can't look at pictures - you turned the site into a piece of junk!"

Response - "It works with Chrome."

So I try it with Chrome - and it does indeed work with Chrome. Is there any big placard on the site telling members - "Our site currently only works with Chrome"?

Noooooo!

But there you go - if you can't get anything on the site to work, use Chrome.

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Msg # User Message Date

1

hodayathink (18) Well, that's about the crappiest tech support I've seen in a while.
01-30-13  10:13pm

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2

lk2fireone (194) Well, at least he explained what happened and said that Chrone works. And you were able to use chat to communicate.

I don't know if any of the porn sites I belong to have chat for technical support.

But a lot of the time, when I have sent emails to technical support to porn sites, they are usually ignored or lost. No response.

And it's not just second-class sites. I've sent emails to Metart, and have never gotten a response.

01-31-13  12:56am

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3

RagingBuddhist (63) REPLY TO #2 - lk2fireone :

lk2 - Wait 'til you have the pleasure of not only getting a response but not getting a response AND getting berated by the webmaster on here for not contacting them first.
01-31-13  03:52am

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