Was a member approx. 1 month prior to this review.
01-11-13 03:18am (Update History)
Reason: Major Gripe
||+Alot of content, both picture and video.
+Updated regularly, 13-15 per week the norm.
+Only the hottest and best known girls in the industry.
+Often get girls that are hard to get (Eve Lawrence, Karlie Montana, etc...)
+TRUE HD Video and Pics for most stuff newer than 3 years. Quality before that is good for its time, as well.
+Several video options
+Great site design and navigation
+Search function works fine (despite claims Ive seen to the contrary)
+Ability to favorite scenes and stars you like.
+Offers more niche porn than they have in the past, like Lesbian and DP.
||-SEE BOTTOM FOR SCORE CHANGE...
-ABSOLUTELY DREADFUL SITE SECURITY AND CUSTOMER SERVICE. See my comments below for more more info.
-Recently, they have deleted 250 or so scenes with no explanation whatsoever, despite being asked repeatedly.
-Not enough variety in terms of girls. They do get great talent, but tend to shot the same girls over and over and over. They hardly ever shoot any ethnic girls, but thats a problem alot of sites these days have.
-Too much anal these days. If thats your thing...good for you. Im not an anal fan and half of their updates any more are anal scenes.
-Male performers, partouclarly Kerian Lee are overused. He is a good performer, but he doesnt deserve to be shot that much.
-Picture previews on site are awful, because they dont show the whole picture in the preview frame.
-Pre checked sales on sign up page.
So these fuckin incompetent pieces of shit just royally fucked me over.
I told you all about the issues I was having with my login around Christmas. That lasted about a week.
During that time, my account was charged 2.95 several times for live shows, which I dont even like and never watch.
So, after that happened, I contacted Brazzers online, and they told me I would have to take the charges up with my bank.
I did just that. I disputed the charges and was refunded for them.
Tonight,I go to login to my account, and Im told that my membership had expired. I wasnt happy about MORE tech issues, but I contacted them, thinking it would be an easy fix.
Once I do so, they fucking tell me that my membership is cancelled, my money is refunded, but I am banned from Brazzers FOR LIFE!!!!
Now, dont get me wrong, Brazzers can suck my nuts. If they arent going to let me pay for their content...roger that...
What pisses the fuck off is that its THEIR FUCKING UTTER INCOMPETENCE why this happened. THEY are the ones with piss poor security measures and get hacked every month, and THEY are the ones that charged me for things I never bought and THEY are the ones that told me to take it up with my bank. And then they tell me nothing can be done to fix it.
Fuck these assholes. Seriously. Give me my money back and Ill get what I want through other means.
Okay....so, let me just say that I have a storied history with Brazzers. If you ever read my last review...
You would see that I used to be a huge fan. Sadly, shortly after that review was written, my relationship with them went downhill. Here are three incidents that really soured me on Brazzers...
1) Late 2008: I signed up for a year and was charged the right price. The next month I was charged for ANOTHER yearly membership. I contacted their customer service and they kept insisting they had no record my previous membership. So, I disputed it with my bank, and it got cleared up and my money from the 2nd payment was returned. HOWEVER, immediately after that, I was not able to access the site, and customer service told me they still had no record. Again, I had to take it up with my bank, got my money returned, and not long after that, Brazzers contacted me apologizing and offered me a huge discount. It was fucked up, but I figured "why not?"
2) 2009 (forget when exactly): It was right around the time they brought out the "Brazzers Live" shit where you had to pay per minute, and the prices were ridiculous. And to purchase the time, apparently, you just needed an account and clicking "buy time" would automatically take it from your account. No further authorization, just access to the account. So, I wake up one day and find that I was charged $900 by Brazzers. Apparently, my account was hacked, and people just bought time without needing any extra authorization. Long story short, I got it fixed, but Brazzers still gave me the run around.
After my mebership expired, I left and didnt return until November 2012. Then, around Christmas...
December 26, 2012: My account got locked out. Okay...shit happens. I contact customer service, and get it fixed. Half hour later, Im banned again. I contact Brazzers again, rinse and repeat. It happens again shortly after. They continued to insist the problem was on my end and that I should run an antivirus and change my email passwords and shit, but not ONE of my other accounts had any other issues. NOT ONE, and further than that, the last time I had any issues like this was WITH FUCKING BRAZZERS 3 YEARS BEFORE!
Over the course of 5 fucking days, my account was locked out 11 times. There dumbfuck customer service told me the same shit over and over again. It wasnt until the 8th time or so that they finally tried something different and said it wouldnt happen again. But it still did a few times. It finally stopped, but what really pissed me off was the fact that they kept insistenting it was a problem on my end and that I had a fucking keylogger or something. Whats funny, is that Brazzers has been hacked more than once, and supposedly on December 23rd, which happened to be the last time I had logged on before the 26th due to Christmas.
So, there you have it. My disdain with Brazzers isnt their content. Content alone, Id give the site a 90. Its their shady ass business practices. Ive never had these issues with any other site Ive ever joined. Couple everything I just said with the fact that they deleted ALOT of scenes without warning, and they refuse to address why and if they are coming back.
Bottom line: Brazzers is a great site from a pure content standpoint. The biggest downfall is I dont fucking trust then at all. When my membership expires, thats the end of my relationship with Brazzers forever, barring some unforeseen miracle.
Reply To Review