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Twistys (7)

Denner (233) 05-12-12  07:18am
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Cancel problems

Remember all the fine Twistys support and webmaster-input/answers here at PU in th "old days"
Joined again recently (have not been here for at lest a year) and wanted to cancel rebill - but that sure wasn't easy.
Over and over again I got the answer "username and password are invalid" - though it's exactly the same I log in fine with.
Mailed them with a promise of answer within 24 hours - no answer.
Then tried live support billing chat - they asked for email, I send it, but after ten minutes with no answer I got cut off.
After a couple of time again, I finally succeeded to get an answer about my email, that they could not locate even if I got two membership confirmations by that mail.
Ok, then they found it and cancel my rebill - but all that trouble is quite annoying.....

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Msg # User Message Date

1

Monahan (38) I had similar experiences. My account finally was cancelled when my credit card expired and the renewal charge was rejected.

I was OK with the site, so the involuntary renewals were not a serious problem for me.

If the good folks at Twistys keep going downhill with their support function, they will wind up as just a memory. A shame because they are still a good site for those of us who like less "edgy" sites that concentrate on lovely ladies and their body parts.

05-16-12  11:14pm

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