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User Review A review of the site and any replies from other users.

Visit VideosZ

VideosZ (5)
Active
55
DigglerFL (17) 08-08-07  08:34am
Rookie Badge TRUST USER?   YES (24), NO (1)
Status: Was a member approx. 1 month prior to this review.
Pros: Lots of Content
good (not great) quality on downloads
Cons: Terrible customer service
cryptic userids and passwords
have to enter passwords over and over
slow downloads
xvid and flash video formats are annoying
searching needs to be improved
Bottom Line: When you join a site, you want to start using it right away, not 4 hours later. It took *hours* before I could access videos. My ID worked after 10 minutes (as they state), but there were 0MB of videos available for 3 hours. I received no response from customer service in the 3 hours (normal business hours). The formats vary from movie to movie. Xvid was not happy on my MAC; i had to download and launch VNC to watch some of them. The flash format was low quality. There aren't enough search categories and you can only search on one category (no interracial + asian for example). There is no scene search. When you search for an actress you get the videos they are in and have to cobble through the scenes.

The bottom line is that the site is a bad version of videobox at a much higher price. There's really no reason to join this one as there are way too many negatives.

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Review Replies (2)

 Replies to the user review above.

Msg # User Message Date

1

 apoctom (145) Thanks for the enlightening review. I just cancelled my VideoBox membership and was looking to join a new DVD site, including VideosZ. After your bad experience, I will probably try a different site. Thanks.
 08-08-07  09:05am

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2

 Clement (15)
Webmaster 		DigglerFL,

I'm sorry you had a bad experience with our site but I wanna thank you for the comments since it's really helping us.

We changed our authentication's method and you don't have to enter your user/pass over and over now. The problem you had with your access was probably because of our auth method too, we're seeing a lot less people that can't access our site. We also hired more customer support staff.

As for the formats, we've chosen those because the quality of the xvid files are better, it's also 100% compliant with Mac, not sure why you were not able to view them. Flash is also a good format since our users can view our movies right away, fast forward and everything. We also just installed a brand new flash player where people can browse through the scene with screenshots.

if you have any other comments, let me know, we're always looking for new ways to improve our site. We've made a lot of changes recently to enhance our users' experience.

PM me with your old access to I can give you a free month, this way you can see the improvments we've made :)
 12-03-07  06:25am

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