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NaughtyScotsman (0) 08-06-11  02:37pm
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Technical Support?

Hi, I was wondering if anybody who has joined XXX Adult Centro has ever been shut out of their account. I got an e-mail saying my profile has been locked out because of account sharing which isn't true as I only use that account. I've tried to contact their technical support a few times on their contact form and the "report a problem" form on the XXX Adult Centro website.

I have given them more than a week to reply or let me know what is going on but haven't heard a thing back from XXX Adult Centro's technical support. Almost 2 weeks of my monthly subscription has been wasted by this. If anybody can help I would be really grateful, thanks.

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1

lk2fireone (194) I'm not a member. There are sites where a reply from technical support can take forever, and this might be one of those sites.

I suggest contacting the billing company and reporting your experience. Ask for a refund, since you clearly deserve one. If the billing company is reputable, they should refund your membership fee for the last month.

If you don't get a refund from the billing company, you should contact the credit card company you used to pay for this membership. And the credit card company should give you a refund, based on what you explained in your comment (that you paid for a membership, and then were locked out, and you got no help from technical support).

08-06-11  06:53pm

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