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magiri (0) 05-18-11  04:05pm
No Badges TRUST USER?   YES (2), NO (0)

no access anymore - no replies

I contacted CCBILL and they were able to restore my access. When I asked for a refund for one week of no access they said they couldn't refund because they were unable to verify my complaint. I should have contacted them immediately. - Why is there an webmaster e-mail on this site if you are to contact CCBILL? Why does it nowhere say that you'd have to contact CCBILL? - And, btw, today I couldn't log back in again...
So far, I had only good experiences with CCBILL. But I have changed my opinion just now. As far as the site is concerned, I would not recommend signing up to anyone.
I like their content (in German). That's why I signed up with them again a week ago (had been a subscriber before).
This time, however, and as I tried to sign in a day later, my username & password were denied. I checked at CCBill and sure enough, I have been billed and the information I entered was correct.
One week and several e-mails (in English & German) later: Still no access and no replies whatsover. You be the judge for yourselves!

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Msg # User Message Date


lk2fireone (196) So contact CCBill, explain the situation, and CCBill should give you a refund. CCBill is a reputable billing agent.
05-18-11  04:22pm

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magiri (0) REPLY TO #1 - lk2fireone :

Thanks, and yes, I will do that. Just wanted to let others know as well.
05-18-11  04:24pm

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