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Visit Teenage Dreams

Teenage Dreams (0)

freesbee (0) 07-12-07  04:08am
No Badges TRUST USER?   YES (0), NO (0)

difficult to cancel membership

I registered for 1$ for 24h to explore this site. Nice, if you get a chance to cancel that is. After the 24h, automatically rebill of 39$. You do not receive a receipt in your mailbox. The help button doesn't work all the time and their is no other way to contact the owner of the site. In 5 days the help-page was only a few hours available. But the cancel-form didn't work.
I do not know if this is a temporarly bug, but the fact that their is no other way to contact the owner of the website, is rather dubieus.
So, please be carefull. I'll keep you updated !

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Msg # User Message Date

1

sullivan (32) If you don't get anywhere with customer service, you might try to cancel with your credit card company. What you do is call their help line and identify the charge and say you did not authorize it. They will start an investigation and send you a short document to sign. Return the document along with you complete email correspondence, and a letter explaining what happened. You have the right on your side, so you may get your money back.
07-12-07  08:48am

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2

freesbee (0) REPLY TO #1 - sullivan :

Thanks, that's good advise. I will do that if necessary.
The help page is running again, but the cancel-form not. But I found a way on the help page to send a message. So now I'm waiting for a reply.

07-13-07  02:59am

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