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VirtuaGirl (0)

WillyC (0) 02-05-11  06:50am
No Badges TRUST USER?   YES (1), NO (0)

Subscription and "Service" issues

I subscribed to the site several days ago and while the biller was quick to take my money, the website has yet to acknowledge that I even have an account.
By the way, don't be fooled by their "Customer Service" area on the website, there is no Customer Service going on with these folks...I can see why they have a forum..."free support" via their members...because you cannot get an answer from the actual company at all.
I guess when you have as many members as they tout up what's one or two lost subscriptions or ticked off customers...big deal, right?
My advice, buyer beware...thanks

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Comment Replies (3)

Replies to the user comment above.

Msg # User Message Date

1

Drooler (220) I have a bit to toss in on this, too. Last two times I resubscribed, I was promised a small amount of free tokens to get any photoset(s) or video I choose. Can't remember how many or how much. Didn't matter, 'cause those "bonus" extras were promised but not delivered (didn't show up on my account).

I tried contacting their customer service, too, and didn't get any kind of reply.

After going through this twice, I decided to return the favor and I avoid the site.

02-05-11  07:00am

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2

Capn (28) That doesn't look at all good!

Thanks for the heads up.

Cap'n.

02-05-11  02:16pm

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3

Dorsai6 (0) REPLY TO #1 - Drooler :

Over the past 6 months, I've earned a variety of free credits and other upgrades. All have been delivered on time and as promised. I agree that tech support leaves a lot to be desired.
04-19-14  09:00am

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