Comment Replies (4)
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Replies to the user comment above. |
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1
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Sandstone (45)
Webmaster
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We are working hard to solve this issue, Rusty. Thanks for the feedback.
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12-10-10 06:31am
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2
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Denner (233)
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Very fast reply from WM (8 minutes) - thumbs up!
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12-10-10 06:39am
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3
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Tom22 (6)
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REPLY TO #1 - Sandstone :
I'm sure you are working hard on it but be assured the problem is not fixed yet. I am currently a member as of (30 Dec. 2010) and have been a member for the past three months.
The severs are still dropping downloads quite often, I would say for every video download you start, there is about a 25% chance that the server will drop that video before it is complete. Sometimes a download will be dropped even if its being downloaded by itself, a single video download.
This is of course very frustrating, it waste a lot of you customers' time and it also waste a lot of your bandwidth, because when a video drops, you have no choice but to do it all over again, if you want it to work.
Good luck in solving the problem, I know server problems like this can be difficult to fix. I'm located in the U.S. if that helps.
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12-30-10 10:54am
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4
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Tom22 (6)
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REPLY TO #1 - Sandstone :
I think you fixed it. I've been downloading for about 5 hours now and haven't had a single dropped video. Normally it would have happened several times by now. Good Job !!
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01-01-11 12:01pm
Reply To Message
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| *Message rows highlighted in light orange are replies to replies. |
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