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All Elite Pass (0)
BabyGetReal (28) 06-19-10  07:33pm
Rookie Badge  Top Monthly User  Trusted User  Male Profile TRUST USER?   YES (31), NO (0)

They Don't Care About Their Reputation

See my review of this site. While I was a member, on June 3 2010, I sent an email to the only email addresses I could find, support@cypherhelp.com and support@correcthelp.com. (support@allelitepass.com bounced.) The subject was "Reputation of allelitepass". I called attention to the comments on PU "claiming scams, deception, or inappropriate billing experiences" (my wording). I received a reply from support@correcthelp.com signed confusingly mitzashelp.com, with the name Mark Sanders, Support Team. The reply stated "Regarding the the deception and inappropriate billing reports including refund process this is being taking care of, in order for the member be satisfied on the service that we are offering.". However, no new comments appeared on the AllElitePass page of PU. So I contacted commenters maki and mbaya via PU email. (bjorn7 has disabled his PU email. I did not contact bigman because that account has zero points and zero trusts.) I received a reply from mbaya saying that nobody from AllElitePass had contacted him, and "This was my worst ever experience with any website. I remember sarcastic answers and a terribly negative attitude." Unless we hear from them, I conclude that they don't care about their reputation among the nearly 10,000 PU members and non-member readers!

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Msg # User Message Date

1

 mbaya (354) I tried very hard to cancel all the cross sells here, but they stopped me at every turn. As a result, you will never hear anything from me that is at all positive. However, I never downloaded anything so I have no opinion about the content.
 06-20-10  05:27am

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2

 alexmedia (22) Yeah, that's bad practice. They have some good celebrity content. I heard about new cross-sale rules from Visa it's interesting how it can affect sites like All Elite Pass.
 06-20-10  05:56am

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