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Little April (0)

OneMan (27) 10-24-09  09:45am
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Upselling on Cancellation Page - WTF ?

It has dawned on me how they managed to charge me for the 3 day DVD site access at $10.

When I cancelled the $1 2-day trial to TTP, on the cancelation page there was a box that said "Cancel and Send me a DVD".

I thought nothing about this.....clearly this is what it was !

However, there was no confirmation or email confirming I had now joined another site.

This is basically, then, an "instant upsell" on the cancellation page !!!!! WTF ????

I have had experience of this before though.

Another site I joined recently, used "instant upsells" throughout the member area...absolutely disgustingm and they also used them on their cancellation page.

I really think credit card processing firms should not allow this instant upselling. There is no express offer and acceptance, and the fact that you rarely know that you've joined a trial, means that they then rob you some more with rebills.

Disgraceful.

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