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BabyGetReal (32) 10-02-09  09:54am
Rookie Badge  Top Monthly User  Trusted User  Male Profile TRUST USER?   YES (31), NO (0)

Erroneous Charges Refunded!

This is the followup to my previous comment about YoungModels titled "Warning: Fraudulent/Erroneous Charges!". Immediately upon complaining, I received a direct email response from a YoungModels staffer, who is also a PU member, khf2004. He promptly refunded the two erroneous monthly charges to my Visa account, and the erroneous membership was canceled. Further, he gave me a bonus gift. Therefore, I consider that this error was resolved promptly, courteously, professionally, and to my full satisfaction.

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Msg # User Message Date

1

ControllingMind (Disabled) Result!

Good job you mentioned it here on PU. Well done and good on the webmaster for sorting it out.

10-02-09  12:50pm

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2

OneMan (27) That's great news. Some webmasters are honest, and mistakes DO happen of course.

Some, unfortunately, are not so scrupulous....I had one guy in South America, whose "independent merchant" ripped off some of his customers - including me - and disappeared. Did we receive any compensation ? No....nada....not even an apology....just procrastination and "wo is me!!" bs.

Fair play to you, for pointing out that this site is run by a decent guy. maybe we should have a section devoted to publicising decent sites in terms of customer service ? It's all too easy to criticise, but we are less likely to take the time to commend and recommend !

10-03-09  03:09pm

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