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OneMan (27) 07-17-09  12:41pm
Rookie Badge  Trusted User TRUST USER?   YES (32), NO (0)

Been Charged for Extra Site Without My Permission !

Whilst inside the member area for Mega Site.com, I clicked on a link to the DVD site......"Click Here for Access to DVDs" it said.

I was then auto-charged another 10 Euros and given membership.

It didn't ask me expressly if I wanted to join, and a credit card form did not appear either. Yet I was charged the amount.

I may not have minded but the DVDs on downloadporn.com aren't even downloadable !

I dare not click on any links now, in case I'm charged for other sites. This is disgusting.

I looked back at the URL the link pointed towards and it siad....
safebilling.com / instant_upselling

I have never seen this before...is it legal ?

UPDATE:
AFTER A CONVERSATION WITH A MEMBER OF THE www.THEBESTPORN.COM STAFF, I SHOULD ADD THAT THE LINK ACTUALLY SAID "CLICK FOR FULL ACCESS TO DVDS". RICK FEELS IT WAS CLEARLY AN INSTANT UPSELL.

HOWEVER.....I have never seen this type of thing before....I was searching for the DVDs whic I believed on the strength of a user review, were free to access. What I found was a stealth charge, whereby my explicit, contractual consent - via a secure signup page - was not presented to me.

Even it is legal, contractually it wasn't ! So, in terms of contract law, there was no clear, explicit offer and acceptance.

Disgraceful.

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Replies to the user comment above.

Msg # User Message Date

1

Netsirk (25)
Webmaster
Hi OneMan,

I'm sorry that the upgrade offer confused you on Megasitepass.com, we certainly were not attempting to trick you.

The membership you originally purchased did not include downloading full videos.

From your comment it sounds like you went to the DVD page, which displays an offer in large letters "FULL DVD ACCESS IS YOURS FOR JUST $X.XX PER MONTH", there are some details about what access is granted and below there is a large button that says "CLICK HERE FOR FULL DVD ACCESS"

When a customer clicks for "FULL DVD ACCESS" they are accepting our offer of enhanced access for an additional cost.

From your comment you didn't receive download access which is unfortunate and I can imagine quite frustrating!

You are clearly unhappy with the result of this so please email me and I can try and help you out - kris@porn.com

Kris.

PS: I'll post this on the review you left as well.

07-23-09  12:03pm

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