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jamescoolman (0) 03-24-09  10:22pm
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trial access

i signed up for the trial and the site does not give you full access. only partial samples. full access is only granted when you pay the full price of 39.99. Why does TBP claim that this trial is Full Access when its not.

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Comment Replies (7)

Replies to the user comment above.

Msg # User Message Date

1

wiild1 (Unverified) Yeah, it would be great if a site-admin would comment on this. It seems like it was confirmed in June 2009 that it is a full trial.
07-01-09  11:32am

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2

wiild1 (Unverified) I tried, the trial is NOT full. Totally crap trial.

I'm kinda pissed off with TBP/PU that jamescoolman's comment was left totally ignored for 3 months:

There is a good trial search functionality at TBP but it needs to be un-biased and updated with correct info, why not take PU users remarks seriously and at least check with the company?

This company has other negative remarks for their other sites so I would avoid joining any of their sites until cleared up.

07-03-09  11:10am

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3

Khan
PU Staff
REPLY TO #2 - wiild1 :

I assure you, the initial report wasn't ignored. We take user reports *very* seriously and make every attempt to keep our listings up-to-date.

Unfortunately, it looks like this one slipped through the cracks. For that, I apologize.

One thing to keep in mind is that trials are very dynamic as a rule. A site can offer a full trial one day and the next, have the trial limited. A week later they may have no trial and a week after than be back to a full trial.

As I say, we do all we can to keep the listings accurate and really appreciate when users let us know when a site has changed.

Again, sorry for any inconvenience.

07-05-09  06:53pm

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4

wiild1 (Unverified) REPLY TO #3 - Khan :

Hi Khan, no probs but will you now update TBP review, it still says it is FULL?

I have tested and it is NOT. The same goes for the rest in the family of sites, please updated those too.

Thanks!

07-06-09  10:38am

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5

Khan
PU Staff
REPLY TO #4 - wiild1 :

It is scheduled for a re-check.

The way it works is this ...
When you guys post a notice, I forward it to the folks on the TBP side of the house. It is then re-scheduled for a trial sign-up. The results of what they find are then used to update the listing.

So, I'd look for the listing to be updated w/in a few days if all goes w/out a hitch.

Hope that helps.

07-06-09  10:44am

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6

Khan
PU Staff
REPLY TO #4 - wiild1 :

Quick followup ...

The listings (trial) for these sites have now been updated.

07-06-09  02:27pm

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7

wiild1 (Unverified) REPLY TO #6 - Khan :

Great, thanks!
07-07-09  10:09am

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