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Danni.com (0)

xyzzy (11) 02-05-09  11:34am
Rookie Badge TRUST USER?   YES (14), NO (0)

Don't lose your password....

There are some great reviews of this site already so not gonna add one, but just one thing to watch out for:

I forgot my password at one point, and man, trying to work out how to get it back again was impossible. There's no obvious "forgot password?" link and the non-members page has no customer support section. After lots of hunting on the net I found an email address - but it didn't work. I was about to give up and just try to cancel my membership when I suddenly remembered the password.

Maybe it's really obvious and I was just being stupid, but it's worth bearing in mind. Otherwise, great site.

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Comment Replies (5)

Replies to the user comment above.

Msg # User Message Date

1

TrashMan (Disabled) Interesting point to make. Never thought that the handling lost passwords would be something that a site did poorly.
02-05-09  12:15pm

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2

atrapat (112) DHD isn't the best payment processor in the porn world. Most payment processors send your user name and password in the purchase email but DHD doesn't even mention the user name. Really weird.
02-05-09  01:41pm

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3

jd1961 (95) I always write down log info on a notepad and place it on my desktop.
02-05-09  02:59pm

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4

PinkPanther (46) I had cookies enabled while I remained a member, so I never had a problem getting back in, though I hadn't received any confirmation e-mail when I joined and didn't write it down, expecting to receive a confirmation e-mail.

I sent them a frustrated e-mail when I was going to cancel and got a very quick response - so I found the Customer Service here good from that respect.

02-06-09  08:48am

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5

Monahan (42) Since Danni Ashe sold her site back in 2005, their support function has gone from the best in the business to the absolute worst.

If you sign up for Danni.com, do NOT expect any customer support. (Had no billing probs with their own processor.)

06-06-09  01:44pm

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