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Movie Box (0)
pissed off (0) 01-09-09  07:36am
No Badges TRUST USER?   YES (0), NO (0)

watch for rip off

I signed up for the trial and when I went to cancel they offered me 6 months for $39.93. Then my account became closed after one month. I contacted them and proceeded to tell me it was for one not six even though there own email says that if you don't cancel the trial it renews at $24.50/month.

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Msg # User Message Date

1

 Brazzers (2)
Webmaster 		Hey,

my name is Tony and I run that site. Please contact me via email and I will look into this issue for you at bastone@moviebox.com. If our support department did not take care of this situation accordingly please advise me and forward me any email conversation you had with our agents and I will make sure this situation does not occur again.

Sorry for the inconvenience.

Tony
 01-09-09  08:01am

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2

 mbaya (356) I have never been a member of any Brazzers site but will defintely check this one out. I appreciate the quick concerned response from the webmaster. In the porn world ripoffs and a lack of customer service is very prevalent. There are very few sites that value their customers.
 01-11-09  08:54am

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3

 Victorycreed (4) REPLY TO #2 - mbaya :

I have been a member of Brazzers and I can tell you that you are getting more than what your paying for. Their are a little bit of problems, but, with the amount you'll have access to, you won't noticed it.

Only three come to mind. One is the HD options. Last time I was a customer, we could only have access to download 720p while the 1080p cost more.

The other one is the fact that they have other new sites that are separated from the package you purchased.

Some girls profiled on the site don't have videos. Why they're advertising some female star(foreign) is weird.

But all in all, it's worth the price. Some people are just greedy and complain like spoiled children.
 04-14-10  04:09pm

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