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apoctom (145) 08-05-08  10:52am
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Thank You 21Sextury

I want to thank the 21Sextury admins who gave me access to this site as a result of my review of DP Overload. Unlike that site, DP Fanatics features 100% exclusive content produced by 21Sextury. This site is much more in line with what I expected from this studio's network.

UPDATE: In compliance with PU policy, I will not be reviewing this website. While I don't feel like I received a free website in order to induce a good review, I believe that the perception of honesty is as important as actual integrity.

UPDATE 2: Since there is some doubt, I feel like I should explain why I posted this comment. If a website has bad customer service, I want everyone to know. But, spreading good news about good customer service is also important. The web admins at 21Sextury took the time to address my complaints about one of their network sites, I believe that qualifies as good customer service. The fact that they replaced a poor quality site with a good one in my membership shows that they are trying to take care of their customers. That sort of effort needs to rewarded at least as much as the poor service of other websites should be admonished.

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Replies to the user comment above.

Msg # User Message Date


PU Staff
Please remember you may NOT submit Reviews based on Free Access to a site.
08-05-08  10:56am

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Wittyguy (105) So, just to make clear, the admin staff at 21st Sextury gave you free access based upon your review? If so, doesn't it seem like they're trying to "buy" a good review from you?
08-05-08  10:56am

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apoctom (145) REPLY TO #1 - Khan :

I am familiar with the policy. While I feel that I got access to a network site and not a free membership, I don't think that challenging the limits of the policy is necessary.

I have also edited my comment to that effect, since I should have stated that in the beginning.

08-05-08  11:06am

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apoctom (145) REPLY TO #2 - Wittyguy :

I understand how you could view it that way. I also got a comment from Khan (PU Webmaster) to that idea.

I don't believe that I received a free membership, since it is actually part of the network. The web admins simply added this site to my network access earlier than usual.

However, I also understand that it could be viewed as getting a free membership. Therefore, I have not and will not review this site.

At the end of the day, based on my conversations with the admins, I would like to think that they are giving me access in order to satisfy a customer, not to bribe me into a positive review. I feel that way because:
1. I did not change my review or comment of DP Overload, the review which started my conversations with the admins.
2. I cancelled my subscription prior to writing my initial review. I never offered and they never proposed that I re-join their service.

The bottom line is that if a website offers poor customer service, I would make sure that members of PornUsers know about it. Similarly, if a website offers customer service above and beyond, I want everyone to know about that, too.

08-05-08  11:14am

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Wittyguy (105) REPLY TO #4 - apoctom :

That's cool. I went back and read your review on DP Overload after I posted my reply so I understand a bit better the goings on here. Thanks for clarifying the situation.
08-05-08  11:18am

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PU Staff
REPLY TO #4 - apoctom :

We recently did a little rewording of our policy on not allowing reviews based on free access.

The exact wording is now:
5. Reviews may NOT be based on LIMITED Trials or FREE Access to a site unless such free access is a normal part of a PAID subscription to a network. Users MAY NOT contact webmasters / site owners asking for free access for the purposes to do a review.

See http://www.pornusers.com/terms.html for full terms

08-05-08  11:52am

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apoctom (145) REPLY TO #6 - Khan :

Yeah, that is different than the way I remembered the policy. This was the first time that I have had this situation happen, so I'll keep the policy in mind should it arise again.
08-05-08  11:55am

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PinkPanther (46) With all the controversy over when reviews can be made for free access to a site, the more important point here, in my opinion, is that they stepped up to do something to try to make you happy, in fact they gave you two choices, which definitely qualifies as good Customer Service and I agree that's worthy of a comment here.
08-06-08  06:59am

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apoctom (145) REPLY TO #8 - PinkPanther :

Thank you. That was exactly my point.
08-06-08  07:02am

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