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1 By Day (0)

ByteMaster (0) 06-09-08  08:06am
No Badges TRUST USER?   YES (3), NO (0)

Was I just unlucky ?

Hi chaps, I been a visitor to PU for a long time but have never posted. Now I feel must do so.

I joined this site on Friday 6th June 2008 via ccbill. My credit card was approved by ccbill (as it always is, I've joined over 100 sites since 2005 with no problems at all).

The record at ccbill shows I have access to 1by-day for 30 days, which is what I paid for. password, username, subscription ID, amount spent, rebill date etc etc all listed correctly.

My online credit card statement shows that the correct amount of money has been approved (and taken I might add).

My username and password have never worked. Not ONCE, NADA, NOTHING. ZIP.

I've contacted 1by-day via the help section of the website. NO RESPONSE.

I've contacted ccbill, they replied within 10 mins, telling me to contact support@ddfprod.com, which I have. NO RESPONSE.

Now, when I try to log into 1by-day I get a message saying "500 brute force detected"

So, I paid for 30days....27 remaining....and counting down and I've not even downloaded a single lonely jpg image. The site tour looks very nice, guess I'll have to settle for that.

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Comment Replies (5)

Replies to the user comment above.

Msg # User Message Date

1

Wittyguy (95) Sorry to hear about that man. It is a good site. I've never had any problems with the DDF sites so I can't vouch for how good the customer service is or is not (although "not" sounds more like it).

The "brute force" message that comes up suggest that your ip address may be blocked mistakenly or otherwise. Have you tried logging on from another server address?

My only other advice is to keep trying the DDF email. If that doesn't work, you may have to take the slightly embarassing step of contacting your credit card company to contest the charges but, $30 is $30.

06-09-08  12:18pm

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2

ByteMaster (0) REPLY TO #1 - Wittyguy :

Thanks Wittyguy, I'm sure its just a mistake. The DDF sites do look very good. I will give it a few days, see what happens. I've sent a message to Bela the webmaster via PU, but got no reply yet!

I don't want to do a charge back cause then other sites may reject my credit card number in the future.

06-09-08  12:27pm

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3

Wittyguy (95) REPLY TO #2 - ByteMaster :

Your welcome. In case you don't hear back from DDF in the next week or so, I should point out there is a forum thread ("Best / Worst Customer Service") that you could post in. Sometimes webmasters browse through here and that might ring a bell for someone at DDF.
06-09-08  12:31pm

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4

ByteMaster (0) REPLY TO #3 - Wittyguy :

Ok, thanks for the tip. I've looked at the forum but havnt posted anything yet. I will do soon because I've an interesting project I've been working on that I want to share with PU.
06-09-08  12:36pm

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5

shooterbo (6) Did you try the refresh button?
09-13-08  01:55pm

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*Message rows highlighted in light orange are replies to replies.

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