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Visit Moon Angel

Moon Angel (0)

Newbie
80*
RON B (1) 12-04-07  08:36pm
Male Profile TRUST USER?   YES (1), NO (1)
Status: Current Member for over 1 month (at the time of review).
Pros: AWESOME GIRLS. PRETTY GOOD QUALITY. NOTHING IN THE TERM OF HEAVY GIRLS WHATS SO EVER. SO FORGET THAT IF U R LOOKING 4 HEAVY ASIAN WOMEN.
Cons: VIDEO QUALITY IS SLOW SOMETIMES FOR NO APPARENT REASON . COULD JUST B ME. HORRIBLE HORRIBLE CUSTOMER SERVICE. TOOK ME 4 EVER TO GET MY PASSWORD THE FIRST TIME I ASKED FOR IT AND THE SECOND TIME I CAME AROUND AND NEEDED MY PASSWORD I GOT NOTHING. COULDN'T CANCEL EITHER . SO I CANCELED MY CREDIT CARD INSTEAD WHICH IS REALLY STUPID . SO ILL NEVER REJOINED THIS SITE AGAIN. WHICH IS A SHAME B CAUSE I LOVE AMARA WHO THEY SEEM TO HAVE A HEAVY COLLECTION OF . MORE THAN OTHERS
Bottom Line: HORRENDOUS CUSTOMER SERVICE IF U NEED A PASSWORD SENT BUT GREAT PICS OF GIRLS. AND NO DAMN ZIPS WHICH IS A PAIN U GET TIRED OF CLICKING ALL THE TIME.

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Review Replies (2)

Replies to the user review above.

Msg # User Message Date

1

Mr Bogue (4)
Webmaster
Hi Ron B,

I am sorry you felt we have horrible customer support. I seriously didn't notice any feedback or password requests sent to our email (and I have verified our feedback form is working) A "forgot your password?" link is on the login page, here is the URL:

https://www.moonangel.com/retrieve/

and our feedback form is also available from the login page:

http://www.moonangel.com/pages/contact.html

Ron. I am really sorry you had a problem with our customer support. Please contact us with the above contact form and we will give you a free month of access asap.

We will work on repairing the visibility of our feedback form and forgot password form. At this point I think its a usability issue with our site, which we will resolve as soon as possible, thanks to your feedback.

Thank you for bringing this to our attention and I hope we can provide you with some free complimentary access in the near future.

Sincerely,
Moon Angel

12-05-07  06:11pm

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2

RON B (1) REPLY TO #1 - Mr Bogue :

wow. Awesome and quick reply from MOON ANGEL but my subscription ran out a while back and when i put my email address in it . it comes up not valid. Understandable since my membership expire. Wish i knew about this place earlier.
12-09-07  07:38pm

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