| Type |
Site |
Feedback / Review |
Date |
Reply
1
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Hands on Hardcore
(2)
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REPLY TO
#7
from TheSquirrel:
(Ace DDF's Reply)
Thank you for taking the trouble to post a comprehensive reply. I would say that likewise the cross sale is in plain site and therefore can easily be checked. The reason cross sales work is because of the ones that are missed and go unchecked by people who are to embarrassed to complain to their credit card companies, and too embarrassed and/or tired or don't have the time to go through the complaints process at online porn sites. This is why they make a profit for sites.
There are only a few like me who refuse to join sites who have them. It was honest of that reperesentative recently who told me customers don't like them because they sign up inadvertantly to something they don't want. Their cross sale may be more hidden than DDF's of course. Some are worse than others. But if you have to start thinking if there's a cross sell, if so, how hidden it is, or how reputable a company is, you're not going to give your credit card details. This hurts everyone in the long run.
Obviously I have a bee in my bonnnet about this one. I am a complainer, and want transparency not only in the porn world, but freedom of speech everywhere. It's a pipe dream of course, and isn't going to happen but you can only do your best.
I do appreciate your reply. I hope the cross sell is eventually removed as I would like to subscribe to DDF.
Thank you for your attention.
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05-22-13 06:27am
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Reply
2
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Hands on Hardcore
(2)
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REPLY TO
#3
from manast:
(Ace DDF's Reply)
Wow! Thanks for your fantastic customer support and generous offer. You're a real gentleman.
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05-22-13 04:04am
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Reply
3
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Hands on Hardcore
(2)
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REPLY TO
#4
from manast:
(Ace DDF's Reply)
Hi Ace,
I agree that Hands On Hardcore doesn't state that you get access to the DDF Network. I relied on the review in TBP which states "for close to $27 bucks per month, one can expect to gain access to a highly organized archive of high quality babes in hardcore pictures (79,100) and video (791), as well as complete Network access to all DDF Network sites". The review is wrong.
Cheers.
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05-22-13 12:54am
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Reply
4
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Hands on Hardcore
(2)
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REPLY TO
#1
from manast:
(Ace DDF's Reply)
Hi Ace,
I believe that under the words where it says "2 Day Free Trial" that you should also say "2 days' notice is required to cancel".
And I agree, you do offer high quality content and that's why I don't mind paying the monthly subscription because of the awesome quality. I only wish that I could have cancelled within the 2-day trial because I would instead have joined DDF Network to get access to all those great sites.
Cheers,
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05-22-13 12:29am
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Reply
5
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Hands on Hardcore
(2)
|
REPLY TO
#3
from TheSquirrel:
(Ace DDF's Reply)
I appreciate your comments and agree with some of them. On price for instance you wont get any argument here. I have said a number of times that porn is ridiculously cheap or dirt cheap. I also said I would be willing to pay more.
It's a shame there are too many inconsistencies when joining networks or sites. I have criticised many sites for those inconsistencies and also for regional discrimination and pre checked cross sells.
If not for the cross sell I would have joined DDF ages ago, as I think it is tremendous value for money. I would also give it the benefit of the doubt when it comes to inconsistencies and customer complaints.
Sites who practice cross selling for me don't get the benefit of the doubt because they are clearly trying to trick customers. I recently contacted customer service of one network who admitted that customers don't like cross selling as they find they have signed up unintentionally for something. Very honest of the representative to admit that.
Not that DDF is on its own there. More sites rather than less seem to be resorting to trickery to get the money nowadays, and a number of them are what would otherwise considered to be reputable places.
It's not all black and white, and your prices are, yes, ridiculously cheap, and great value for money. More could be done to make sure everything is streamlined and transparent so customers know what they are getting relative to others, and get a good feeling about handing over their credit card details rather than a bad one. A bad one and the porn industry as a whole, not just that site or network, stands to lose that customer.
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05-21-13 10:26am
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Reply
6
|
DDF Network
(4)
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REPLY TO
#1
from RustyJ:
(Ace DDF's Reply)
Thanks for your quick answer!
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02-18-13 12:07pm
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Reply
7
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DDF Network
(4)
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REPLY TO
#3
from timeac1:
(Ace DDF's Reply)
I have no issue with additional offers (and I frequently sign up for offers) but don't do things like presellect the offer. Or use negative confirmations. Those are usually reserved for fly by night and poor quality porn sites.
You have a very good site with very good content and frequent updates. Why go the way of the poor and cheap sites to try and trap people? Nothing wrong with extra offers, just don't pre click them and make someone read the all the print before cancel. CC-Bill does that part right. (But I think their fees are very high)
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02-01-13 09:24pm
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Reply
8
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DDF Network
(4)
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REPLY TO
#15
from RustyJ:
(Ace DDF's Reply)
Good to see so active webmaster participation! HouseOfTaboo is my favorite among the DDF sites, partly because it's quite unique and also active.
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11-26-12 12:22pm
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Reply
9
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DDF Network
(4)
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REPLY TO
#14
from elephant:
(Ace DDF's Reply)
Cool Ace, I'll look out for the promotions
Yeah I know it must be a tough time for some adult websites and seeing longlasting sites like DDF riding the storm and coming out at the other side is very encouraging and good to see.
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11-26-12 09:30am
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Reply
10
|
DDF Network
(4)
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REPLY TO
#11
from elephant:
(Ace DDF's Reply)
Yeah really good to see webmasters on the site and that customer service is important to you. Glad you are looking to the future too with a new site design, good luck with that and Denner has got me rather interested in maybe a Christmas join at DDF, its been a while for me too since I was last a member.
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11-26-12 07:29am
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Reply
11
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DDF Network
(4)
|
REPLY TO
#7
from Denner:
(Ace DDF's Reply)
Hello Ace
Got an answer this morning (European time) from Support - the same as tangub mentions, by the way. - and wrote back to go ahead with a cancel of rebill.
The things that puzzled me was no mail answer after joining - I always chose different login/password, so it good to have that on mail answer, which you normally get.
When going to the cancel site, your're ask to chose billing co. - when joining, I could no see which billing co. - and with 7 (seven) I mean at the cancel site you get those 7 different billing companies to chose from...
A bit awkward.
BTW: Any plans of further reediting older 2002-2005 video files (and of course join them)??
Another BTW: I enjoy being back again at this good ol' site - which was one the first paysites I joined many years ago.
Thanks
Denner
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11-26-12 04:08am
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Reply
12
|
DDF Network
(4)
|
REPLY TO
#2
from PinkPanther:
(Ace DDF's Reply)
I've got Norton anti-virus through Comcast. Computer repair people that I've talked to in my area give that anti-virus high marks and consider their warnings to be accurate. I don't know why you have pop-up pages at all for customers that just want to see more of your list of models, but I believe those pages to all be badly infected and I won't be exposing myself to them if I can help it, that's for sure.
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10-26-12 09:14pm
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Reply
13
|
DDF Network
(4)
|
REPLY TO
#4
from exotics4me:
(Ace DDF's Reply)
Sounds good Ace, thanks for all this info. I'll run it through and see what happens.
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07-25-12 10:31pm
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Reply
14
|
DDF Network
(4)
|
REPLY TO
#1
from haagar:
(Ace DDF's Reply)
Hi Endre,
Love your sites (well... judging from the previews).
But indeed, same as with Jeffrey... VXSBill does not seem to clear my credit card either. And no! as customers... joining a website of choice should be fun, not hassle. We should not do anything additional.
If the payment processor gives hassle, we simply will join another site/network, simply as that!
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07-15-11 04:25pm
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Reply
15
|
DDF Network
(4)
|
REPLY TO
#12
from jaqw:
(Ace DDF's Reply)
Hello Endre,
I understand that it can be a problem to keep the currency rates up to date and I understand some may find more comfortable to pay with their own currency. And yes, your site is not 1:1 EUR vs USD; that's better than nothing. What I don't understand though, is why my country (and so is yours, I suppose) being placed in the EUR zone when we don't use EUR here. USD and EUR are both foreign currencies for us so there's no advantage using EUR at all, especially when paying by a CC. Thanks a lot for your reply though.
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06-20-11 03:49pm
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Reply
16
|
1 By Day
(1)
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REPLY TO
#4
from Capn:
(Ace DDF's Reply)
I still think it is a very poorly thought out service provided by CCBill compromised by being so open to abuse & apparently unpoliced.
Cap'n. :0/
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06-17-11 07:40am
|
Reply
17
|
DDF Network
(4)
|
REPLY TO
#10
from Monahan:
(Ace DDF's Reply)
Sorry I took so long to respond, but I think the issue is the upload process you folks use. The WMV issue seems to exist only on the day an update is posted and not a day or two later.
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05-01-11 10:05am
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Reply
18
|
DDF Network
(4)
|
REPLY TO
#7
from jaqw:
(Ace DDF's Reply)
I wonder why the price is that different for European and American customers. There cannot be additional shipping costs or something IMHO. :-(
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04-02-11 08:22am
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Reply
19
|
DDF Network
(4)
|
REPLY TO
#4
from t9chome:
(Ace DDF's Reply)
Yes, I'm in North America. It is showing euros, however.
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03-25-11 09:51am
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Reply
20
|
DDF Network
(4)
|
REPLY TO
#2
from t9chome:
(Ace DDF's Reply)
Thanks Endre, but only the error has been corrected, not the price. It is still 26.95 euros, not $29.95.
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03-25-11 08:32am
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Reply
21
|
DDF Network
(4)
|
REPLY TO
#9
from careylowell:
(Ace DDF's Reply)
Thanks for taking to time to provide this information.
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03-21-11 07:03pm
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Reply
22
|
DDF Network
(4)
|
REPLY TO
#3
from careylowell:
(Ace DDF's Reply)
http://sexvideocasting.com/gallery/022hc3
http://sexvideocasting.com/gallery/087bjcas
http://sexvideocasting.com/gallery/091bjcasp
Well I guess we're both right: Contrary to my initial post, numerous debuting dames on display have downloads. Yet I count 16 in the Hardcore section that do not. Three are listed above. Three randomly chosen pages in legs (24 updates?) also show no flick available to dl.
http://sexvideocasting.com/categories/legs.html?p=3
Based on the above information, I'd raise my rating from 75 to 80.
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01-17-11 09:41pm
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Reply
23
|
DDF Network
(4)
|
REPLY TO
#1
from careylowell:
(Ace DDF's Reply)
-You are correct: its not AVG. The warning originates via my copy of Web Security Guard
http://www.websecurityguard.com/detail.a...=handsonhardcore.com
-SexVideoCasting does not have download-able videos.
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01-17-11 06:03am
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Reply
24
|
DDF Network
(4)
|
REPLY TO
#3
from Rotterdam854:
(Ace DDF's Reply)
Well, thankfully it was resolved to my satisfaction yet it was scary
The fact is that sites that charge in Euros are fairly costly
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01-02-11 11:21am
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Reply
25
|
Euro Girls On Girls
(2)
|
REPLY TO
#3
from miko5:
(Ace DDF's Reply)
Sorry, but this site is presenting lots of old sapphicerotica's material. Not a lot of new unseen material. It looks like it is cheaper to buy from others than produce your own.
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12-06-10 06:06pm
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