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Webmaster : Simon of Scans (5)

View Feedback:   Replies (9)         Other:   Site Feedback (106)   |   Replies Received (8)

Replies Received

Replies to your reviews or comments.
Shown : 1-8 of 8  

Type Site Feedback / Review Date
Reply
1
Visit Simon Scans

Simon Scans
(0)
REPLY TO #5 from hind1985: (Simon of Scans's Reply)

Now I understanded the root of the problem and I would like to apologize to you . First let us to explain the problem . Here in my city, the ISP prevented and blocked all the ADULT sex sites. So many citizen uses international software paid from UK. this software allow us to go and navigate and browser the internet freely. This software use the original internet connection provided to us by our ISP, but at the same time give you an diffrent IP address and from this conflicting point YOU thought that I login with two diffrent IP address from two diffrent location . The software I used is from UK and I will send you email with the software web site to make sure that it is safe . I use it with different adult site with no problem at all and again i apologize, hoping that you will understand the point and also that I am an victim and not an gelty.
Look forward to hear from you soon and give me the way to Re-subscribe to your site again . I'm sorry.


05-13-10  11:14pm

Reply
2
Visit Simon Scans

Simon Scans
(0)
REPLY TO #3 from hind1985: (Simon of Scans's Reply)

After I asked the Simon Scan site to refunded me, I received email from them to confirmed the member cancellation and to confirme the refund> After that they again open and removed the block to my IP addressi.e after cancellation without any reason they allow me to open the Simon Scan home page> This prove my point that they are BLOCK my IP address from opening their Home page as i expected>
I write here to warning every one from subscripition to this site and from the few hours they allowed me to enter their site I can say that the video here are silent only sound come up at the end of the video > This make the video very bad without the expected excitation> Few videos are HD and the others are in very poor quility. BE CARFUL TO SUBSCRIBTE TO THIS SITE>


05-10-10  07:50pm

Reply
3
Visit Simon Scans

Simon Scans
(0)
REPLY TO #2 from hind1985: (Simon of Scans's Reply)

I put OR posted here what is appers to me when I try to open the home page of Simon Scans site:
The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.
While trying to retrieve the URL: http://www.simonscans.com/pages/passwords/
ERROR ENCOUNTERED

Unable to determine IP address from host name


---------------------------------------------------------------------
this sentence (( Unable to determine IP address from host name)) which appears when I tray to open your home page have only ONE meaning that YOU BLOCKED MY IP ADDRESS


05-10-10  10:47am

Reply
4
Visit Simon Scans

Simon Scans
(0)
REPLY TO #1 from hind1985: (Simon of Scans's Reply)

Untill now the problem have not sorted out. You said that ""We've not had any emails from you"" which is not true, I sent you several emails with NO answer from your support service and as a reaction from my side when i completely frustrated, I post my comments here, and at the same time I sent to your support service an e mail about my comment in this review site, and beacuse of this comment you answer my comment and also you sent email to me. The status now still I cannot open the home page of the Simonscans site, they still blocking my IP address . you said in your reply that the problem was due to the ISP filter(( Most likely a spam or ISP filter , as you said)) it is not because i am member to met-art.com site and is working without any problem> Ok Please refunded me and end this game

05-10-10  10:42am

Reply
5
Visit Simon Scans

Simon Scans
(0)
REPLY TO #1 from Cryton: (Simon of Scans's Reply)

Excellent reply, thank you, I have a far better impression of the site following your input.

In our defence, contacting CCBill regarding the payment seemed like the best option because as you mentioned, my girlfriend's original message went unanswered and people tend to get a bit paranoid about their credit card details.

Regarding the preference for CCBill, this comes purely from the fact that the VSX payment process always states my girlfriend's card isn't valid, when of course it works everywhere else, including CCBill.

I'm sure she'd gladly accept your offer of a free pass and thank you for the gesture of good will. Let me know how she should get in touch and I'll pass on the details.


03-22-10  02:42pm

Reply
6
Visit Simon Scans

Simon Scans
(0)
REPLY TO #6 from james1337: (Simon of Scans's Reply)

Can any current member confirm as to whether or not the download limit has been removed? Thanks

04-06-09  04:04pm

Reply
7
Visit Simon Scans

Simon Scans
(0)
REPLY TO #4 from wishdj: (Simon of Scans's Reply)

Second day this is happening to me. Blocked after downloading around 400mb. No response when I e-mailed customer support even after waiting 3 days. I think this site is serious about excessive usage without giving us any information regarding this.

Atrocious!
Will change my review about this site soon and bring down the score if there is no further response!


12-16-08  01:06am

Reply
8
Visit Simon Scans

Simon Scans
(0)
REPLY TO #1 from wishdj: (Simon of Scans's Reply)

I downloaded exactly 525mb and the site got blocked stating excess usage. I have just e-mailed customer support. Thanks for your concern.

12-12-08  06:22am


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